Manager, Compliance
2 weeks ago
About PalmPay
PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we're building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.
Operating in Nigeria, Ghana, Tanzania, and Bangladesh, PalmPay has been recognised by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times' Africa's Fastest Growing Companies 2025 list. Key Responsibilities
- Regulatory Compliance
- Monitor changes in financial regulations and ensure adherence to all Bangladesh Bank, BFIU, and relevant authority guidelines.
- Interpret regulations and communicate actionable requirements to internal stakeholders.
- Liaise with legal and regulatory affairs teams to handle compliance concerns and provide guidance.
- Policy Development and Implementation
- Draft, review, and implement compliance policies and procedures.
- Ensure effective rollout and employee awareness of all compliance protocols.
- Lead organization-wide training programs on compliance expectations.
- Risk Assessment
- Conduct regular compliance risk evaluations across departments.
- Recommend control enhancements and lead efforts to mitigate identified risks.
- Collaborate with all departments to align business operations with compliance requirements.
- Monitoring and Reporting
- Establish systems for ongoing compliance monitoring.
- Generate detailed compliance reports for management and regulators.
- Ensure internal reporting lines are efficient in flagging potential issues.
- Investigations and Remediation:
- Investigate compliance breaches or irregularities.
- Design corrective action plans and track resolution progress.
- Work with internal audit to ensure control effectiveness.
- Bachelor's or Master's degree in Law, Finance, Business Administration, or related discipline.
- Must have Certifications in CAMS/CAFCA/ CRMA/ AML/CFT, Risk, or Compliance
Experience Required:
- At least 7 years of experience in compliance, legal, risk, or regulatory affairs; 3+ years in a leadership role.
- Proven ability to interpret and analyze regulatory requirements, with direct experience engaging with the Central Bank and/or MRA.
- Hands-on experience with Bangladesh Bank policies, AML/CFT guidelines, and financial services compliance.
- Proven success in managing regulatory relationships, audits, and inspections.
- Must have experience in fintech, digital banking, MFS, or NBFI
- Experience in multinational or cross-border compliance environments.
- Knowledge of cybersecurity, data protection, and payment systems compliance
- Fluent in English and Bangla, with strong communication and analytical skills.
- Must have a strong understanding of local regulations, including labor law, tax compliance, anti-money laundering (AML), data privacy, and business licensing.
- Ability to create actionable compliance frameworks tailored to PalmPay's operating context in Bangladesh.
- Proactive mindset in identifying hidden risks and proposing practical corrective measures.
- Skilled in cross-departmental communication, with strong influence and execution ability, particularly when working with Business, Legal, HR, Finance, and IT.
- Competitive salary
- Festival bonuses and mobile/internet allowance
- High-growth environment with leadership exposure
- Opportunity to lead compliance for a global fintech in a new market.
Gulshan-1, Dhaka, Bangladesh
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