Assistant Manager, Enterprise Web Application

BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.

Working at brac is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it. Join us to find the way.

Job Purpose:

This position will be responsible for facilitating and coordinating among departments/functions and vendors for successful implementation and supporting post-implementation and improving enterprise software/process automation, focused on smooth business operation and efficiency.

Major responsibilities:

• To understand the business use cases from clients/stakeholders and convert them into a well-defined problem statement, impact analysis and participate in estimation justification meetings with the implementation partners.
• Participate and contribute to software design, requirements engineering, and technical discussions.
• Manage the documentation of business requirements of a respective functions/ process and support to develop the ERP/ software system
• Prepare SRS (Software Requirements Specification) considering the scope and GAPs in business process
• Identify appropriate solution for the business requirement and finalize the solution along with delivery plan
• Identity infrastructure requirement to deploy the solution considering high availability, information security, system performance and user experience, service monitoring and regular back up
• Follow up of software development/implementation activities as per project plan.
• Conduct UAT, Load testing, Security testing
• Facilitate deployment of the software modules following proper change management process and check post implementation with involvement of the necessary stakeholders and business users
• Coordinate TOT and user trainings to implement the software
• Provide support for post implementation, regular service monitoring, health check, bug fixing, incident management, change management and enhancement of the system
• Provide necessary data support as well as other operational support and control as per organisational need and policy (e.g. opening/ closing new user, customer, vendor, new product, price etc.)
• Facilitate to design user interface, dashboard and report formats; communicate the change requirements (CR) and feedbacks to the system development partners
• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme's goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so
• Perform any other jobs as assigned by the management.

Safeguarding Responsibilities:

• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme's goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action
• Follow the safeguarding reporting procedure in case any reportable incident takes place; encourage others to do so

Education and Experience Requirements:

The candidate must have a bachelor's in computer science with a minimum CGPA of 2.50 or a 2nd class/division or an equivalent result in all academic examinations.

Additional Requirements:

• Education and experience may be relaxed in case of potential candidates
• Experience in Odoo ERP will be given preference
• Hands on experience of software development in any major platform such as .NET, php, Python
• Strong understanding of business processes such as production, procurement, inventory, accounts, and sales & distribution and, experience in customizing and integrating ERP solutions to meet specific business needs.
• Extensive knowledge on ERP and other Enterprise Applications
• Understanding of Business process (procurement, production, inventory management, sales and distribution, finance and accounting, management reporting, etc.)
• Updated with modern technology trend in relevant domains
• Excellent in work prioritization, time management as well as the ability to adapt to work under pressure and challenging environment
• Must have Communication, analytical ability, problem solving and report writing skill
• Must have leadership skill, management skill of production operation
• Must have using capabilities of MS Office
• Able to work under stress situation

Experience Requirements:

At least 02 years

Employment type:
Regular

Salary:
Negotiable

Job Location:
Head Office, Dhaka

Other Benefits:

Festival Bonus, Health and Life Insurance, Leave, Contributory Provident Fund, Gratuity, Wellness Centre Facility, Day Care Facility

If you're excited to take on this leadership role and contribute to BRAC's mission, please submit your application by
18 October 2025.

BRAC believes that everyone we work with including our staff, programme participants, partners, and the communities have the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation including sexual exploitation and abuse (SEA). We uphold human dignity and inclusion for all, regardless of age, race, religion, gender, disability, ethnic origin, or socio-economic condition. We are an equal opportunity employer. We especially encourage those who have shown resilience—who have faced personal struggles, bounced back, and kept pushing forward—to apply.