General Manager Operations

2 days ago

Bhaluka Upazila, Bangladesh Q Collection Full time

Job Responsibilities:

Strategic Vision & Business Growth

  • Develop and execute innovative strategies for product segmentation and customization to address diverse customer demands in the RMG sector.
  • Drive market penetration initiatives for new and existing apparel markets, ensuring top-line growth and cost-efficiency.
  • Strengthen the company's image through strategic partnerships, exceptional operational performance, and community engagement.
  • Lead key customer engagements to reinforce relationships and demonstrate commitment to quality and excellence.

Operational Excellence

  • Optimize resource utilization, including workforce, machinery, and materials, to enhance plant productivity.
  • Establish and monitor benchmarks for operational effectiveness and efficiency.
  • Develop robust production planning and cost-control strategies to ensure profitability.
  • Lead and implement cost optimization projects to foster a sustainable business model.

Customer Focus & Quality Management

  • Enhance customer satisfaction through improved quality, timely delivery, and superior service.
  • Build and maintain customer loyalty by optimizing key account relationships.
  • Foster a culture of quality, aligning processes with customer expectations and organizational objectives.

Sustainability

  • Ensure compliance with environmental and social regulations, embedding a culture of sustainability across operations.
  • Drive energy and resource optimization to meet corporate sustainability goals.

People Management

  • Cultivate a diverse and inclusive workforce, fostering continuous learning and innovation.
  • Develop and promote training programs to enhance employee skills and adapt to technology-driven processes.

Stakeholder Management

  • Maintain strong relationships with internal and external stakeholders, including cross-functional teams and customers.
  • Communicate with senior management to provide updates on performance, technological advancements, and operational initiatives.

Process Optimization & Technology Integration

  • Identify inefficiencies and implement strategies to improve productivity.
  • Stay abreast of industry trends, adopting advanced manufacturing technologies and automation systems to enhance efficiency.

Financial Management

  • Prepare and manage operational budgets, ensuring cost-effective operations without compromising quality.
  • Monitor operational costs and implement cost-saving measures.

Health & Safety Compliance

  • Ensure adherence to health, safety, and environmental standards.
  • Implement workplace safety programs to minimize risks and promote employee well-being.

Reporting & Analysis

  • Analyze production data and generate actionable insights to forecast trends and drive informed decision-making.
  • Regularly report operational performance metrics to stakeholders.

Job Requirements:

  • Bachelor's degree in Textile Engineering, Apparel Production, Business Administration, or a related field.
  • Master's degree (MBA) or equivalent in Operations Management, Industrial Planning, or related fields preferred.
  • Certifications in SCM, SA 8000, or Audit Management are advantageous.
  • Minimum of 10+ years in garment manufacturing operations, including 5+ years in a leadership role.
  • Proven track record in process-driven manufacturing, preferably with global or renowned local companies.
  • Hands-on experience with advanced manufacturing technologies and automation systems.

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