
Head of Delivery
2 weeks ago
The Head of Delivery ensures the successful, timely, and high-quality delivery of all projects. This individual designs and oversees project management processes, resolves delivery challenges, and drives productivity across engineering teams. At the same time, he/she ensures clients remain satisfied, informed, and supported throughout the project lifecycle. The role is central to building trust, handling escalations, and driving long-term client retention.
Key Responsibilities:
- Own end-to-end delivery of all projects.
- Establish and manage Agile processes (sprints, backlog refinements, standups, retrospectives).
- Maintain transparency by updating and monitoring the Jira backlog/sprint board.
- Ensure sprints are run efficiently with all team members aligned on common goals.
- Monitor sprint velocity, deadlines, and productivity metrics.
- Resolve blockers swiftly by coordinating across teams.
- Implement delivery governance frameworks (dashboards, reporting).
- Track budgets and timelines, escalating risks to leadership when necessary.
- Serve as the primary contact for client escalations.
- Provide regular project status updates and reports.
- Conduct client satisfaction surveys and feedback loops.
Requirements:
- Already serving as a Head of Delivery (or equivalent leadership role) in their current organization.
- At least 10 years of experience in one or more of these areas: software engineering, project management, or client success management.
- Has an agency background - meaning prior experience in a custom software services company or dev shop like Astha IT.
- Possesses excellent English communication skills, as the majority of our clients are international.
- A process-driven professional who thrives on structure and efficiency.
- Energetic and motivational, capable of inspiring their team to push projects forward.
- Equipped with the vision to scale a company like ours to the next level.
Academic Requirements:
Not much. If you can fulfill the aforementioned skill requirements, we don't care about the academic backgrounds. Your skills matter. Certificates and CGPA are secondary.
But if you have a degree (Bachelors or Masters) in CS / CSC / CSE / Software Engineering, it's a plus of course.
All we need from you is a super-hungry learning habit and a geeky-techie spirit.
If you have a strong portfolio of complex applications/software/tools that you worked on, that would be terrific.
Experience Requirements:
10+ years.
Monthly Salary:
Negotiable, competitive
Other Benefits:
Please read here:
Check out our life at work:
Last Date of Application:
30/08/2025
Application Procedure:
Please email your resume to along with a proper subject line, and a well-written cover letter. Clearly mention the number of years of your professional career, and your expected monthly salary.
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