Telemarketing Executive

6 days ago

Dhaka, Dhaka, Bangladesh Phoenix Solution Full time ৳60,000 - ৳120,000 per year

Company Description

Phoenix Solution provides comprehensive Inbound, Outbound, and Business Process Outsourcing (BPO) Call Center Services. We specialize in delivering successful customer engagement solutions for companies of all sizes, from Fortune 100 to fast-growing entrepreneurial organizations. Our delivery centers in Bangladesh offer cutting-edge technology and a high-quality workforce to create customized contact center solutions for diverse industries. Our on-site management team ensures around-the-clock service with world-class infrastructure and cost-effective solutions. We provide end-to-end customer management, including call center, back-office, virtual assistant, and digital marketing services to enhance client experiences and operational efficiency.

Role Description

This is a full-time, on-site role for a Telemarketing Executive located in Dhaka. The Telemarketing Executive will be responsible for generating leads, providing customer service, and offering customer support. Day-to-day tasks include making outbound calls to potential clients, engaging with customers to understand their needs, promoting services, and closing sales. The role also involves maintaining detailed records of customer interactions and continuously updating the customer database.

Qualifications

  • Lead Generation and Sales skills
  • Customer Service and Customer Support skills
  • Effective Communication skills
  • Ability to work on-site in Dhaka
  • Strong problem-solving skills
  • Previous experience in telemarketing or a similar role is beneficial
  • Bachelor's degree in Marketing, Business, or a related field is preferred

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