Sales Operations Associate

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.

We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech.

At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued.

*Introduction*
The Sales Operations Associate is an entry-level role responsible for providing administrative and operational support to the Sales Operations team. This position ensures that sales processes run smoothly, data is accurately maintained, and sales teams are equipped with the tools and information they need to meet revenue targets. The Coordinator will work closely with sales, marketing, and other cross-functional teams to streamline workflows, improve reporting, and maintain high data integrity.

*Job Responsibilities*
Project Support:

• Partner with Sales Leadership and Sales Operations to support quarterly strategic initiatives and special projects.
• Deliver timely ad-hoc reporting and analysis in response to Sales Leadership requests.

Process Improvement:

• Identify gaps and inefficiencies in account executive workflows, collaborating with Sales Operations to design and implement solutions.
• Develop and maintain clear, simplified process documentation to improve adoption and execution across the sales organization.

Data Integrity and Reporting:

• Ensure accuracy and completeness of sales data within CRM and related systems.
• Provide administrative support including report preparation, pipeline tracking, and record maintenance.
• Assist in producing and distributing sales performance dashboards and recurring reports for leadership review.

Sales Enablement Administration:

• Manage the distribution, tracking, and accessibility of sales enablement materials.
• Coordinate meeting logistics, prepare agendas, and capture action items for Sales Operations initiatives.
• Maintain and update Salesforce dashboards to provide sales teams with accurate and timely performance insights

Monday to Friday, 2 PM to 10 PM Dhaka time

*Knowledge and Experience*

• 0-1+ years of experience in Sales Operations, Revenue Operations, Business Operations, or Program Management within SaaS or a tech-forward company.
• Proven ability to work independently and influence stakeholders across functions without direct authority.
• Hands on Experience with Salesforce***

*Education*
Bachelor's degree in Business, Operations, Data Science, Computer Science, or a related field.

Our culture is the most important thing we offer. We continuously aim to provide a high-growth space, both virtually and in person, where you can do your best work and, in the process, unlock your boundless potential. Our new, cutting-edge office space in Dhaka is a testament to our dedication to enhancing your work experience. This state-of-the-art workspace features open workstations, a fully equipped kitchen, a nap room for relaxation, a tranquil zen garden, and an entertaining area, all designed to provide you with the ideal environment to thrive and grow.

As part of our commitment to you, here are other benefits and perks you can expect:

• Best-in-class compensation plans
• Two annual festival bonuses
• Recognition and rewards programs
• Paid Maternity (4 months) & Paternity Leave (12 weeks)
• Flexible vacations days and working hours
• Annual Work/Service Anniversary Leave
• Comprehensive medical & life insurance for you and your dependants
• Volunteering opportunities to make a difference
• Chance to work alongside our incredible global team
• Monthly and quarterly regional and global team-building events
• Communal transport facilities inside Dhaka to and from the office
• Free catered lunch every day
• An agile performance review process that encourages ongoing transparency between managers and direct reports
• Enablement program and soft skill training to support internal career growth and development

At Optimizely, our standardized language is English, and it is crucial to have good English communication skills to be successful in your global role. All our external and cross-location communication is done in US English (en-us), but internally you can speak in whichever native language you most identify with.

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.