Front Desk Executive

22 hours ago

Dhaka, Dhaka, Bangladesh Bdjobs Full time

Mosharaf Group
is looking for
Front Desk Executive

Job Description / Responsibility

Job Context

Job Nature: Full-time & Permanent Job

Job Responsibilities

  • Greet and welcome all visitors, clients, and guests in a professional and courteous manner.
  • Manage incoming and outgoing phone calls and correspondence efficiently.
  • Maintain a neat and organized reception area, ensuring a positive first impression for visitors.
  • Handle outgoing and incoming documents/ equipment and ensure timely delivery of the same and send courier services to concerned departments.
  • Ensure proper checking procedure & Materials during entrance to and exit from office premises.
  • Provide general administrative and clerical support to the management and staff.
  • Maintain and update store/ stationary office records and contact lists.
  • Monitor and manage office supplies/ movement as needed to ensure smooth operations.
  • Assist in distributing internal communications, notices, and circulars.
  • Coordinate with various departments to facilitate day-to-day administrative tasks.
  • Assist HR or Admin teams during onboarding and induction of new employees.
  • Handle client inquiries and direct them to the appropriate department or person.
  • Ensure high levels of professionalism, discretion, and confidentiality in all interactions.
  • Maintain a welcoming and customer-oriented environment at the front desk.
  • Pass the information to assigned persons accurately within the minimum possible time.
  • Maintain company standards to ensure high quality service for every call.
  • Ability to be resourceful and proactive when issues arise.
  • Handling cleaners & checking their works regularly.
  • Ensure punctual attendance.
  • Assist HR and Admin in meeting arrangements, and visitor hospitality (tea/coffee service, etc.).
  • Maintain attendance or sign-in sheets as per company protocol.
  • Any other tasks as assigned by the management from time to time.

Educational Requirements

  • Bachelor/Honors
  • Minimum Graduation from any reputed institution.
  • Additional certification in Office Management is a plus.

Experience Requirements

  • 2 to 3 year(s)
  • The applicants should have experience in the following business area(s): IT Enabled Service, Textile, Agro based firms (incl. Agro Processing/Seed/GM), Poultry

Experience:

  • The applicants should have experience in the following area(s): Front Desk, Personal Secretary, Reception, Telephone Operator
  • The applicants should have experience in the following business area(s): Trading or Export/Import, Textile, Banks, Buying House
  • Proficiency in Microsoft Office Suite.
  • Hands-on experience with office equipment (e.g. Scanners and printers).
  • Professional attitude and appearance.
  • Excellent written and verbal communication skills in English and Bengali both.
  • Excellent organizational skills.
  • Multitasking and time-management skills, with the ability to prioritize tasks.
  • Customer service attitude.
  • Must have knowledge in computer application particularly in MS-Excel, MS-Word, MS-Power Point.

Job Location

Dhaka

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