Front Desk Executive
5 days ago
Company Description
Career Launcher is Asia's leading education service provider, driven by a team of IIT-IIM alumni with a dedication to educational excellence. The organization is committed to shaping the lives and careers of students via quality coaching, career guidance, and tailored counseling services. Specializing in study abroad programs, Career Launcher offers expertise in PTE, IELTS, and Others English Proficiency Test preparation. With its experienced team, Career Launcher has made a meaningful impact in empowering students to achieve their academic and professional aspirations.
Role Description
This is a full-time, on-site role for a Front Desk Executive - Study Abroad at our office in Dhaka. The Front Desk Executive will be the first point of contact, handling receptionist duties, managing phone calls, and assisting walk-in visitors. The role involves providing excellent customer service, maintaining a professional demeanor, and ensuring effective communication with students and clients. Responsibilities also include supporting administrative tasks and coordination activities to facilitate a smooth functioning of the office.
Qualifications
- Strong Interpersonal Skills and the ability to build a welcoming environment
- Excellent Phone Etiquette and professional communication manner
- Proficiency in Receptionist Duties and tasks like scheduling and managing front desk operations
- Customer Service skills with a focus on delivering a positive client experience
- Clear and professional Communication skills, both verbal and written
- Organizational and multitasking abilities
- Previous experience in administrative or customer-facing roles is an advantage
- Basic computer skills and familiarity with office software
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