Call center intern

1 day ago


Dhaka, Dhaka, Bangladesh ShareDeal Full time

Company Description

ShareDeal is a group-buying affordable grocery commerce platform connecting communities through the power of shared deals. The platform allows users to explore, buy, and share deals with friends and family, making essential items more accessible and economical. ShareDeal is committed to providing high-quality grocery products at competitive prices, enhancing the shopping experience for users.

Role Description

This is a full-time on-site internship role in Dhaka for a Call Center Intern. The intern will assist with handling customer inquiries, resolving issues, providing support, and maintaining records. They will also engage with customers to ensure satisfaction and help improve service processes to enhance customer experiences.

Qualifications

  • Proficiency in Customer Support, Customer Service, and experience working in Contact Centers
  • Strong Communication skills to interact effectively with customers
  • Basic Computer Literacy skills to operate call center software and manage records
  • Ability to work in a fast-paced environment, manage time effectively, and solve problems
  • Fluency in both Bengali and English is a plus
  • Enthusiasm to learn and grow in a dynamic organizational setting


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