Area Supervisor

1 week ago

Dhaka, Dhaka, Bangladesh Bdjobs Full time

Cloud Group of Companies
is looking for
Area Supervisor

Job Description / Responsibility

  • Supervise multiple Waffle Up outlets and ensure smooth day-to-day operations
  • Monitor staff performance, attendance, discipline, and grooming standards
  • Ensure food quality, hygiene, and brand SOP compliance across outlets
  • Conduct daily/weekly outlet audits and report findings
  • Support Store Incharge and Team Members by providing guidance and problem-solving
  • Assist in training, onboarding, and skill development of outlet teams
  • Track outlet sales, wastage, inventory, and operational KPIs
  • Coordinate with Central Operations, Supply Chain, Marketing, and HR for operational needs
  • Ensure customer satisfaction and resolve customer complaints
  • Support new outlet launches and setup activities

Educational Requirements

  • Bachelor of Business Administration (BBA) in Hospitality Management

Experience Requirements

  • 4 to 6 year(s)
  • The applicants should have experience in the following business area(s): Restaurant, Food (Packaged)/Beverage, Food (Packaged),Beverage

Additional Requirements

  • Minimum 4–6 years of experience in F&B, QSR, retail, or hospitality operations
  • Experience handling multiple outlets or supervising teams is a strong advantage
  • Strong leadership, communication, and team coordination skills
  • Good understanding of SOPs, hygiene, inventory, and quality control
  • Ability to travel between outlets frequently
  • Positive attitude, discipline, and problem-solving mindset
  • Minimum HSC; Bachelor's degree preferred
  • Ability to work in night shifts till 3 AM, weekends, government holidays

Job Location

Anywhere in Bangladesh

Salary

Tk Monthly)

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