Reception & Operations Specialist
3 days ago
About The Job:
Be the friendly face of Velto. You'll welcome customers, log and track orders, and coordinate smooth handoffs between riders and the facility.
Key Responsibilities:
- Front Desk:
Greet customers, receive/deliver garments, ensure tickets are correct. - Orders & Tracking:
Record and update orders in
Excel/Google Sheets
with zero errors. - Ops Coordination:
Coordinate
rider dispatch and facility workflow for on-time delivery. - Customer Care:
Handle queries via
phone, Facebook Messenger, WhatsApp, website
. - Issue Resolution:
Solve small problems fast; escalate when needed.
Requirements:
- Basic
Excel/Google Sheets
skills (filters, sorting, simple formulas). - Strong organization and multitasking; cool under pressure.
- Prior customer service/operations experience is a plus.
- Punctual, responsible, service-first attitude.
Benefits (add what you can offer—don't leave this blank):
- Experience in retail, laundry, courier, restaurant front-desk, or call center.
- Bangla + basic English phone etiquette.
Benefits (add what you can offer—don't leave this blank):
- Fixed salary (discussed in interview) + performance bonus.
- Lunch/tea stipend & mobile allowance (if applicable).
- Weekly off on Friday; overtime policy for peak days.
Compensation
: Salary will be
discussed based on experience and capability
.
How to Apply:
Email
with subject:
"Application – Reception & Operations Specialist (Velto)"
.
Include your CV + 2–3 lines on relevant experience.
Velto welcomes all qualified applicants. We hire based on skills and attitude only.
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