Officer (For A Leading Mobile Financial Service (MFS) Provider)-Job ID: 1439966

3 days ago


Dhaka, Dhaka, Bangladesh Bdjobs Full time

A Leading Mobile Financial Service (MFS) Provider
is looking for
Officer

Job Description / Responsibility

We're hiring Fresh Graduates. Take the first step toward a rewarding career in a fast-growing industry and join a Leading Mobile Financial Service (MFS) Provider

Job Type:
Desk Job

Working Days:
6 Days

Shift Schedule:
Rotational Shifts / Roster Duty

Shift Details:

Morning: 7:00 AM – 3:00 PM

Evening: 3:00 PM – 11:00 PM

Night: 11:00 PM – 7:00 AM

Morning: 7:00 AM – 3:00 PM

Evening: 3:00 PM – 11:00 PM

[Transportation is provided for Morning and Evening shifts.]

Key Responsibilities:

  • Provide outstanding customer service by promptly addressing inquiries and issues.
  • Effectively resolve customer complaints with practical, timely solutions.
  • Accurately maintain and update customer data in the call center database.
  • Assist customers with product and service-related queries.
  • Promote company products and services to potential customers.

Educational Requirements

  • Bachelor/Honors

Additional Requirements

  • Strong verbal and written communication skills
  • Proficient in MS Word and MS Excel
  • Collaborative team player
  • Capable of working under pressure and meeting deadlines

Job Location

Dhaka (Mohakhali)

Salary

  • Tk Monthly)


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