Deputy General Manager, Lab

About A&E:

As one of the world's foremost manufacturers of sewing thread, embroidery thread and technical textiles, A&E's global presence extends from Asia to Europe to the Americas.

A&E asserts its century-old commitment to its customers, producing high quality goods by embracing contemporary quality principles and practices. These principles have produced an environment that stimulates individual empowerment and initiative. Such a culture enables us to be a product innovator, a creator of consistent and reliable high quality products, and a company that delivers our comprehensive product line to customers right on time.

Employment Type:
Permanent

Vacancy:
01

Location:
Gazipur

Job Responsibilities:

Ensure best practice in operation and continuous improvement of the KPI's

• Develop and maintain all laboratory SOPs and ensure all laboratory operations fully comply with SOPs.
• Streamline laboratory operations by constantly monitoring work practices, workflows and processes and take remedial action to streamline operations as necessary.
• Continually drive productivity and efficiency improvement in all facets of laboratory operations (as measured by all key performance indicators such as LpMpD, attempts per shade, lab to bulk reproducibility, LRM utilization) through careful review and analysis of these performance indicators.

Training and development of the Lab team.

• Ensure laboratory staff achieve and maintain a high level of technical capability through the provision of on-going training, technical support and performance assessment and feedback.
• Coordinate and deliver all cross-training within the team to provide greater flexibility in the allocation of resources and to deliver productivity improvements.
• Train, coach and mentor subordinates with a view to making recommendations for succession plans at plant level

Monitor, analyze and reporting

• Monitor, analyze and report on lab to bulk reproducibility and work with bulk dyehouse team to ensure that the highest levels of lab to bulk reproducibility are maintained

Ensure adherence to A&E global Health and Safety policies.

• Achieve and sustain a high level of safety awareness and compliance among all laboratory staff by constantly monitoring compliance with Lab Health and Safety SOP and machinery operation SOPs and taking steps to eliminate all risk factors and potential hazards.

Provide technical support and information.

• Manage sales team expectations through timely and effective liaison and feedback relating to queries on DTM and Sample Order requests.
• Communicate effectively on color development issues with other A&E units, as necessary.
• In conjunction with Quality Department, receive and investigate all customer shade complaints and recommend/take corrective action as appropriate.

Optimal resourcing and maximum utilization.

• Ensure optimal allocation of trained resources within the laboratory to achieve service lead times and KPI targets.
• Ensure optimal resourcing and utilization of all LRM functionality in order to effectively manage the laboratory workload and to ensure that all samples are produced within shade tolerance and within service lead times.

Requirements:

• Bachelor's/Masters Degree in Textile Engineering, Chemistry, or a related field.
• 8-10 years of experience in a textile laboratory or quality assurance.
• Previous experience in a managerial role is highly desirable.
• Hands-on expertise in handling advanced lab equipment and testing methods.

Application deadline:
14 September 2025