
Customer Success Associate
6 days ago
Location:
Bashundhara R/A, Dhaka
Type:
Full-Time (Night Shift)
Company:
PrimeSync
About PrimeSync
PrimeSync is a
USA-based AI tech company
changing how businesses talk to their customers — using
AI-powered voice agents
.
We work with global clients to make customer support smarter, faster and more human.
Now, we're growing our
Bangladesh operations
— and looking for confident, English-speaking communicators to join our team.
The Role (Don't worry, it's not hardcore sales)
This isn't a typical "cold calling" job.
You'll be talking to
warm and inbound leads
— people already interested in what we do.
Your role is to
start a conversation, keep it smooth and set up meetings
for our Biz Dev team.
If you love talking to people, learning new things, and being part of an international company — you'll fit right in.
What You'll Do
- Talk to
interested leads
and help them book appointments.
- Handle
inbound messages or calls
in a friendly, professional tone.
Update client info and appointments in our CRM.
Support simple research and coordination tasks.
Work closely with a supportive, fun team that's growing fast.
You're a Great Fit If You
- Having a
Bachelor's degree
(any background works — English, Business, or Communication is a plus)
- Speak and write
fluent English
— a clear, neutral accent is a bonus
- Are
confident, energetic
, and enjoy good conversations with people
- Know your way around
basic computer tools
like Google Workspace, CRMs, or communication apps
- Have some experience in
tele sales
, customer support or appointment setting
(not required, but nice to have)
- Have
worked with or want to work with international clients
, especially from North America
- Stay
organized, detail-oriented
, and can juggle a few things at once
- Bring a
professional yet friendly
attitude — reliable, honest, and easy to work with
- Are a
quick learner
who wants to grow fast in an international environment
Shift Details
- Night Shift:
7:00 PM – 3:00 AM (or 8:00 PM – 4:00 AM depending on Day Light Saving)
- Days:
Monday to Friday
- Weekend:
Saturday & Sunday off
Compensation & Benefits
- Salary:
40,000 – 50,000 BDT
(based on experience)
Fully subsidized dinner
Drop-off facility
Yearly salary review
Two festival bonuses
Growth & professional development opportunities
Apply Now
Send your CV + short cover letter to
with the subject line:
"Customer Success Associate – PrimeSync"
Applications without a cover letter won't be reviewed.
N.B. Please don't apply if you can't commit to the night shift.
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