Technical Account Manager

2 weeks ago

Sylhet, Sylhet, Bangladesh Hilti Bangladesh Full time ৳900,000 - ৳1,200,000 per year

POSITION: TECHNICAL ACCOUNT MANAGER

ABOUT US

Hilti is a global leader in providing technology-leading products, systems, and services to the worldwide construction industry, with an office located in Dhaka. Our investment in our people and culture has contributed to our consistent recognition as one of the world's best places to work. With over two-thirds of our team members working directly with our customers every day, we strive to provide the highest level of customer service worldwide.

ROLE DESCRIPTION

This is a full-time on-site role in
Narayanganj and Habiganj (Sylhet)

(multiple vacancies) for a Technical Account Manager. The Technical Account Manager will be responsible for providing account management, technical support, troubleshooting, sales, project management, and improving customer initiatives. Additionally, the Technical Account Manager will manage customer accounts, identify opportunities, and work proactively with cross-functional teams to ensure customer success.

ESSENTIAL DUTIES

·

Achieve sales, collections, and focused product targets through existing customers and identify new opportunities in the assigned territory by visiting our customers on construction sites, or in offices and industries

·

Achieve productivity targets through disciplined sales execution (DSE) and applying a consultative selling model, including software and services

·

Follow 'Situational Selling Skills' principles for trade applications, Demos, VFM, INP, etc.

·

Follow laid down processes in finance, GCC, and supply chain for target completion

·

Build and grow relationships with customers to deepen engagement, providing them with the most innovative and cost-effective solutions

·

Monitor competitor activity and ensure leadership in share of wallet (SOW)

QUALIFICATIONS

·

3-4 years of industrial Experience in
"Sales"

is a must.

·

Sales, Technical Support, and Engineering skills.

·

Sales and Project Management skills.

·

Ability to identify customer needs and develop solutions.

·

Ability to communicate and work effectively with cross-functional teams.

·

Experience in the construction industry is preferred.

·

Bachelor's degree in Civil, Electrical, or Mechanical Engineering.

·

Excellent written and verbal communication skills.

·

Experience with Customer Relationship Management (CRM) software is a plus.

·
Candidates having a driving license and motorbike riding skills are a must.

WE OFFER

:

·      
A competitive salary and benefits package.

·

Opportunities for professional development and career growth.

·

A supportive and collaborative work environment.

OTHER BENEFITS

·

Provident Fund, Gratuity, 2 Festival Bonus, Mobile allowance, Medical Insurance, Worker Profit Participation Fund (WPPF), and Weekly Holiday (Friday with 2 alternative Saturdays off).

HOW TO APPLY

·

If you are interested and want to make your career in "Technical Account Manager," please send your resume to

and mention the subject position name in the subject line.

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