Relationship Officer/Associate Relationship Manager, Transaction Banking

2 weeks ago

Bangladesh BRAC Bank PLC Full time ৳500,000 - ৳1,000,000 per year

Requirements

Additional Requirements

  • Two years of experience in related roles for ARM position.

  • Strong interpersonal and communication skills.

  • Willingness to work in a multicultural environment.

  • Proactive, client-focused, and team-oriented attitude.

  • Proficient in customer-centricity, self-propelled, and capable of meeting deadline.

Responsibilities & Context

BRAC Bank, a leading sustainable bank in Bangladesh, is committed to becoming the best bank in the country. It has pioneered SME Banking in Bangladesh and offers a comprehensive range of banking services to individuals and business entities. BRAC Bank stands out as a beacon of financial inclusion with solid financials, top credit ratings, and numerous accolades.

BRAC Bank seeks an ambitious, intelligent, purpose-driven, and enthusiastic individual for this position in its Corporate and Institutional Banking Division

KEY RESPONSIBILITIES:

  • Grow deposit balance and other business in alignment with periodic objectives.

  • Expand client base by onboarding new-to-bank clients from target client demographics (i.e. Capital Market and other target Industries).

  • Build and maintain a pipeline of potential clients through networking, prospecting, and referrals.

  • Meet clients & prospects regularly, give presentations, and negotiate to deepen relationships and secure new business opportunities.

  • Maintain a deep understanding of the bank's deposit and other business offerings, including features, benefits, and competitive advantages.

  • Collaborate with internal stakeholders such as product, operations, and service teams to ensure seamless execution of client services.

  • Arrange to obtain updated client account information and collaborate with internal stakeholders such as service and operations teams to meet compliance requirements of the bank timely.

  • Optimize collections and payments via assigned client relationship accounts.

  • Promote the adoption of digital banking solutions among clients.

  • Proactively gather client feedback & insights to enhance the bank's digital channels and to ensure quality client services.

  • Stay informed about the competition dynamics and market trends to escalate the areas for concern for the bank to remain competitive.

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