IT Engineer-Repair

Grameen Distribution Ltd
. is looking for
IT Engineer-Repair & Maintenance

Job Description / Responsibility

• Carry out regular inspections of IT hardware (servers, PCs, networking, storage, printers, etc.) to identify potential faults or failures.
• Perform preventive maintenance tasks to reduce risk of system breakdowns; e.g. cleaning, firmware updates, inspections, testing.
• Diagnose and troubleshoot hardware, wiring, and peripheral device problems; repair or replace faulty components.
• Maintain network infrastructure: switches, routers, access points, firewalls, cabling – checking connections, power supplies, etc.
• Maintain and ensure IP cameras and CCTV recordings along with NVR/DVR and POE setup.
• Design, implement and maintain network systems LAN, WAN, Internet security, VPN, Internet connectivity products (switches, Mikrotik routers, firewalls, storage backup, access control).
• Configure (DNS, Active Directory, File Server, Web Server, FTP, TCP/IP) for IT support.
• Ensure data backup system maintenance while conducting disaster recovery planning
• Must be technically proficient in troubleshooting and resolving hardware, software and connectivity issues and determining the source of computer problems and providing possible solutions.
• Maintain documentation: equipment specifications, repair logs, maintenance schedules, warranty information.
• Collaborate with other teams (network, security, operations) to coordinate maintenance activities, minimizing disruption.
• Follow safety and regulatory guidelines (electrical safety, ESD protection, environmental requirements) during maintenance.
• Participate in on-call rotations for emergency repair support if required.

Educational Requirements

• Diploma in Engineering
• Bachelor of Science (BSc)
• Skills Required: Hardware & Networking, Inventory Management, Troubleshooting, Laptop repair

Experience Requirements

• At least 3 year(s)
• The applicants should have experience in the following business area(s):
• IT Enabled Service

Additional Requirements

• Good knowledge of computer systems, servers/storage, networking hardware, peripherals.

• Experience with diagnosing hardware faults, performing repairs, replacement of parts.

• Familiarity with maintenance tools, diagnostic software, firmware/BIOS updates.

• Understanding of safety practices, ESD (Electrostatic Discharge), and working with electrical components safely.

• Basic knowledge of wiring, power systems, UPS, and backup power infrastructure.

• Ability to work under pressure and respond to urgent repair needs

• Good communication skills – able to coordinate with other teams, report status, document clearly

• Time management; prioritizing urgent vs non urgent repairs

Job Location

Anywhere in Bangladesh