Monitoring Assistant- For Regnum- Job ID: 1449957
7 days ago
Regnum
is looking for
Monitoring Assistant
Job Description / Responsibility
- Monitor real-time ETC system performance and transactions from the central control room/dashboard for toll plazas all over Bangladesh.
- Track RFID tag reads, vehicle classifications, automatic deductions, successful/failed transactions, non-stop passage in ETC lanes, and any bypass or violation alerts.
- Identify and report anomalies such as mismatched collections vs. expected tolls, system downtime, RFID reader failures, low tag detection rates, communication issues, or suspicious activities.
- Prepare and submit daily, weekly, and monthly reports on ETC collection performance, transaction volumes, success rates, revenue trends, and issues to the concerned team/management.
- Coordinate with toll plaza staff, technical vendors, and IT/support teams to resolve ETC-related issues promptly.
- Assist in occasional field visits for ETC equipment installation, configuration, testing, calibration, or maintenance (e.g., RFID readers, antennas, cameras, servers).
- Monitor integrated systems (e.g., CCTV feeds, vehicle recognition, weigh scales if linked) to verify transaction accuracy and support auditing.
- Ensure compliance with company policies, government regulations (e.g., Bridges Authority / RHD guidelines), and data privacy standards.
- Maintain accurate logs of all monitored events, incidents, and resolutions.
- Participate in training sessions on ETC system updates and new features.
Educational Requirements
- Bachelor of Science (BSc) in Computer Science & Engineering
- Bachelor of Science (BSc) in Computing & Information System
- Bachelor of Science (BSc) in Electrical & Electronic Engineering
- Bachelor of Science (BSc) in Electronics and Telecommunication Engineering
- Skills Required: Computer Troubleshooting, Attention to details, Computer Hardware Skill, Problem-solving
Experience Requirements
- At most 2 year(s)
- The applicants should have experience in the following business area(s):
- Software Company
- Freshers are also encouraged to apply.
Job Location
Anywhere in Bangladesh
Salary
- Tk Monthly)
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