Senior Training Coordinator

Home & Community Care Ltd. (HCCL) is looking for Senior Training Coordinator

Job Description
/ Responsibility Company Brief: Home & Community Care Ltd. (HCCL) is a healthcare and caregiving organization providing professional home-based healthcare services. It focuses on elderly care, nursing, physiotherapy, chronic care, clinical support, and patient recovery, serving clients primarily in Dhaka and Chattogram. Job Purpose: Home & Community Care Ltd (HCCL) is committed to delivering high-quality services to our clients. With a proven track record of positive client reviews and a refined service delivery method, we are now poised for expansion into different cities. To facilitate this growth, we are searching for an experienced and dynamic individual to join us as the Senior Training Coordinator for the enhancement of our training department.

Key Responsibilities
1. Training Planning and Coordination
- Plan, organize, and deliver training programs for caregivers and administrative staff.
- Coordinate training schedules, resources, and logistics to ensure smooth implementation.
- Align training programs with organizational objectives and operational requirements.
- Collaborate with relevant departments to identify training priorities. 2. Training Content Development
- Collaborate with foreign consultants and subject matter experts to develop effective training materials for caregivers.
- Prepare and update training manuals, presentations, guidelines, and learning resources.
- Ensure training content reflects industry best practices and organizational standards.
- Adapt training materials to meet the diverse learning needs of participants. 3. Training Quality Improvement
- Monitor and evaluate training effectiveness to ensure learning objectives are achieved.
- Collect and analyze participant feedback to identify areas for improvement.
- Implement innovative training methods to enhance engagement and learning outcomes.
- Maintain training quality standards and recommend continuous improvements. 4. Training Needs Analysis
- Conduct regular training needs assessments to identify skill gaps and competency requirements.
- Work with management and HR to prioritize training needs and develop action plans.
- Design targeted training programs to address caregivers' professional development needs.
- Review emerging training requirements and update programs accordingly. 5. Training Evaluation and Reporting
- Assess participants' learning progress and competency development.
- Maintain accurate records of training activities, attendance, and evaluation results.
- Prepare periodic training reports and share progress with management.
- Track the impact of training programs on staff performance and service quality.
- Provide leadership, guidance, and coordination to the teams. Safeguarding

Responsibilities:

- Promote and maintain a safe, respectful, and professional environment for clients, employees, and stakeholders.
- Ensure confidentiality, privacy, dignity, and appropriate handling of sensitive client information.
- Identify, report, and appropriately escalate any safeguarding concerns, risks, incidents, or breaches in accordance with company policies and applicable procedures.
- Ensure team members understand and comply with safeguarding, ethical, and professional standards.
- Support the implementation of relevant safeguarding policies, procedures, and awareness initiatives. Educational Requirements
- Bachelor of Education (B.
Ed)
- Bachelor of Public Health
- Bachelor of Science (Pass) in Nursing Experience Requirements
- 5 to 8 year(s)
- The applicants should have experience in the following business area(s): Training Institutes,NGO Additional Requirements
- Strong leadership, people management, and team development skills.
- Excellent communication, interpersonal, and stakeholder management abilities.
- Training design, needs analysis and e-learning content development.
- Leadership and team management in a fast-paced environment.
- Excellent English communication and stakeholder management.
- Strong problem-solving, decision-making and discretion.
- Proactive, results-driven, with proficiency in Microsoft Office and digital tools. Job Location Dhaka