Senior Executive

5 days ago

Dhaka, Dhaka Division, বাংলাদেশ nextjobz পূর্ণকালীন
Company Name: EFL Global Limited

Location:
Dhaka (Banani)

Job Type
Full-Time Workplace Type: Full-time Job ID: IJOB202665779
• Manage customer communication and ensure timely responses to queries and requests.
• Share air freight rates and coordinate booking requirements with customers, shippers, and buying houses.
• Collect and verify shipment details and required documentation.
• Coordinate with vendors for customs clearance, shipment collection, and documentation updates.
• Provide booking and clearance instructions to the Air Operations team.
• Monitor shipment progress and follow up to ensure timely execution and delivery.
• Coordinate with internal teams, airlines, vendors, and customers to ensure smooth operations.
• Maintain professional customer service and resolve operational issues effectively.
• Ensure accuracy, timely completion, and proper documentation of assigned tasks.
• Perform other duties assigned by management. Requirements
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Experience:
3+ years
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Education:
•

Skills:
shipment coordination, airline management, back office operations, international flight operations, airline reservations, freight forwarding, call center operations, customer inquiries handling, customer service management Last Date of Application: 20 October 2026