Business Transformation Officer

DEADLINE FOR APPLICATIONS 8 October 2026-23:59-GMT+06:00 Bangladesh Standard Time (Dhaka) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of extreme weather shocks. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok. WHY JOIN WFP?
• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
•

We offer
an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). To strengthen SCOPE as the Country Office's single source of truth for beneficiary data, WFP requires an IT consultant in Cox’s Bazar for 3 months with proven experience in large-scale beneficiary data management, system integrations, and technical capacity strengthening. The consultant will support data ingestion and cleansing processes via development of scripts and other tools, beneficiary data management including triggers for purging, SCOPE equipment rationalization, integration standardization, and documentation including SOPs and training material for WFP and partners. Working closely with the Programme Officer (IDM) and under the direct supervision of the Head of Digital Solutions and Innovation, the consultant will conduct a comprehensive review of the SCOPE solution and ecosystem, and recommend and implement improvements to ensure data integrity, operational efficiency, and sustainable knowledge transfer.
KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority): Working closely with the Programme Officer (IDM) and under the direct supervision of the Head of Digital Solutions and Innovation, the consultant will lead a technical review of the SCOPE platform to ensure that (a) SCOPE is trusted as the single source of truth for beneficiary data, and (b) hasten SCOPE’s technical readiness to use as Building Blocks’ backup solution. This will allow CO and GHQ to schedule a BB upgrade. The consultant is expected to perform the following specific duties: 1. DATA: Review the SCOPE beneficiary database and the 2026 RBN CBT Oversight report to identify the best way to track records that should be purged and maintain only operational data at any given point. Update the SOP. 2. DATA: Design and implement a plan to improve the quality and speed of ingestion of UNHCR data, incorporating business rules as defined by Programme, RAM, TEC and GPI. Update the SOP. 3. DATA: Plan to provide stakeholders with enough near-real-time information for decision making such as for registration, reconciliation, etc., and implement an artefact with the SCOPE team to transfer knowledge 4. INTEGRATIONS: Review integrations of SCOPE with non-WFP parties and standardize where necessary, providing a checklist of support documents that the non-WFP party must provide, and an SOP for CO staff. 5. INTEGRATIONS: Review integrations of SCOPE with WFP applications such as ACAMIS and recommend support documentation and an SOP for CO staff. 6. EQUIPMENT: Review SCOPE equipment including mPOS, Bluetooth printers, SCOPE Cards and propose a path to rationalizing (e.g. standardize on the same for BB and SCOPE, MODA and SCOPE, etc.), localizing procurement of devices, and reviewing the need for SCOPE cards. 7. CAPACITY: Implement a knowledge base with training materials/ guidelines for the WFP and non-WFP staff according to the need, frequently asked questions and approaches to troubleshooting in SCOPE. 8. Other duties as identified by the consultant from the review of capacity assessment of country office as agreed by the supervisor. QUALIFICATIONS AND

EXPERIENCE:

Education:
Advanced university degree (Master’s or equivalent) in Computer Science or other relevant field.

Experience:
At least 5 years of overall experience, including 3 years of Professional Experience (managerial or supervisory) in areas related to Telecommunications, Information Technology, or any related field. Within these 3 years of professional experience, a minimum of 1 year of experience must be after postgraduation. Language: Fluency in spoken and written both in English and Bangla language. Job Title: Business Transformation Officer (SCOPE Peer Review Specialist) Grade: SSA8 Type of contract: Special Service Agreement Duration: 03 Months Duty Station: Cox's bazar Number of positions: 01 WFP LEADERSHIP FRAMEWORK WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission. Click here to access WFP Leadership Framework REASONABLE ACCOMMODATION WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org NO FEE DISCLAIMER The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web. REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once

your profile
is completed, please apply, and submit your application.
• If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application
- unsolicited applications or documents sent to this inbox will not receive a reply.
• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process. All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks. No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.