Business Analyst

We are seeking a dynamic and detail-oriented Business Analyst (eCommerce) who can bridge the gap between business needs and technical solutions. The ideal candidate will understand the eCommerce domain deeply — analyzing from both customer and business perspectives — and play a key role in defining, managing, and delivering digital commerce projects efficiently.

• Business Understanding:
  • Analyze and understand the eCommerce business model, market dynamics, and customer behavior.
  • Think strategically from both customer and business viewpoints to ensure practical and impactful solutions.
• Requirement Analysis & Documentation:
  • Convert client ideas and goals into clear, actionable features with defined scope, workflow, user stories, and acceptance criteria.
  • Prepare detailed documentation including WBS (Work Breakdown Structure) and SRS (Software Requirement Specification).
  • Create wireframes or quick UI visuals to ensure alignment between business, design, and technical teams.
• Product Ownership & Agile Management:
  • Act as a Product Owner, managing scope, backlog, and feature delivery priorities.
  • Perform Scrum Master duties when needed, facilitating smooth sprint cycles and team communication.
• Business Communication & Reporting:
  • Prepare professional reports, presentations, and smart documentation that enable faster business and client decision-making.
  • Collaborate closely with clients, project managers, and developers to ensure clarity and timely delivery.
• Digital & Analytical Competence:
  • Utilize web analytics, digital marketing, and SEO insights to guide feature planning and evaluate performance.
  • Leverage AI and automation tools to enhance efficiency, analysis accuracy, and documentation quality.
• Presales Support:
  • Contribute to presales activities by preparing scopes, proposals, presentations, and client demos.
  • Represent the company with confidence and professionalism in client meetings and demonstrations.
     

Qualifications & Skills

• Bachelor's degree in Business Administration, Marketing, Computer Science, or a related field.
• Proven experience in business analysis or product ownership within an eCommerce or digital platform environment.
• Strong understanding of Agile methodologies, backlog management, and sprint execution.
• Proficiency in preparing WBS, SRS, and UI mockups/wireframes using tools like Figma, Miro, or similar.
• Familiarity with Google Analytics, Search Console, and other digital marketing tools.
• Excellent communication, presentation, and analytical skills.
• Ability to work cross-functionally with technical, design, and business teams.
• Strong problem-solving mindset and adaptability to a fast-paced environment.