Technical Support Engineer

2 weeks ago


Dhaka, Dhaka, Bangladesh Bdjobs Full time

Radiant Communications Limited
is looking for
Technical Support Engineer

Job Description / Responsibility

  • Provide technical support for network and IT systems to ensure uninterrupted services.
  • Install, configure, and troubleshoot networking equipment including routers (MikroTik), switches (Cisco, BDCOM), OLTs (VSOL, BDCOM, CDATA), ONU, and wireless devices.
  • Monitor network performance using network monitoring tools and take immediate action on alerts, faults, or service outages.
  • Configure and maintain VLAN, VTP, and Inter-VLAN routing.
  • Support and maintain transmission networks and backbone connectivity.
  • Diagnose and resolve customer technical issues via phone calls, emails, and remote support tools.
  • Escalate complex technical problems to higher-level engineers when required.
  • Maintain logs, reports, and documentation of issues, solutions, and configurations.
  • Ensure compliance with company standards, security policies, and operational procedures.
  • Assist during network upgrades, maintenance, and system improvements.
  • Work collaboratively with field engineers and network operations teams.

Educational Requirements

  • Diploma in Computer
  • Bachelor of Computer Application (BCA)
  • Skills Required: CCNA (Cisco Certified Network Associate), Mikrotik equipments

Job Location

  • Anywhere in Bangladesh


  • Dhaka, Dhaka, Bangladesh Progressive Byte Ltd. Full time

    We're Hiring: Technical Support Engineer (QA)Company: Progressive Byte Ltd.Location: Dhaka Job Type: Full-time (On-Site)Experience Required: 0–2 Years (Fresh graduates in Computer Science are encouraged to apply)Salary: BDT 25,000About the RoleProgressive Byte Ltd. is looking for a Technical Support Engineer (QA) who is detail-oriented and eager to build...


  • Dhaka, Dhaka, Bangladesh Progressive Byte Ltd. Full time

    Job Title: Technical Support Engineer(QA)Company : Progressive Byte Ltd.Location : Dhaka / HybridJob Type : Full-timeExperience Required: 1–2 year (Fresh graduates in Computer Science are also encouraged to apply)About the RoleWe are looking for a motivated and detail-oriented Technical Support Engineer to join our growing team. This is an entry-level...


  • Dhaka, Dhaka, Bangladesh WPDeveloper Full time

    Job DescriptionAtStartise, we are looking for a passionate and skilledTechnical Support Engineer (Roster Shift)to joinWPDeveloper. If you have a deep understanding of WordPress, experience with plugin troubleshooting, and a talent for helping customers resolve technical issues, we encourage you to applyImportant Note:This role requires working weekends...


  • Dhaka, Dhaka, Bangladesh Daffodilcomputers Full time

    The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.ResponsibilitiesReproduce...


  • Dhaka, Dhaka, Bangladesh Hostever Full time

    নিয়োগ বিজ্ঞপ্তিপ্রতিষ্ঠান: CodeforHost Inc.অবস্থান: খিলক্ষেত, ঢাকাআমাদের প্রতিষ্ঠানে ফুল-টাইম সাপোর্ট স্টাফ (২ জন L1(জরুরি), ১জন L2 নিয়োগ দেওয়া...


  • Dhaka, Dhaka, Bangladesh Súper Gas Full time

    Company DescriptionSúper Gas is a well-established retail company based in Agua Prieta, Sonora, Mexico. Dedicated to providing exceptional services, Súper Gas has built a strong reputation for its commitment to quality and customer satisfaction. The company operates with a focus on delivering high-value energy solutions to meet the needs of its customers....

  • Support Engineer

    2 weeks ago


    Dhaka, Dhaka, Bangladesh Bdjobs Full time

    Enterprise technology solutions companyis looking forSupport Engineer - HRIS (Technical & Functional)Job Description / ResponsibilityWe are looking for a Support Engineer with strong technical capability and HRIS understanding. The ideal candidate must have hands-on experience with SQL, debugging, system logic, and HR workflows. You will support HR teams by...


  • Dhaka, Dhaka, Bangladesh Eskimi Full time

    About UsEskimi is a full-stack programmatic advertising platform capable of reaching 96% of the open web. Our platform allows us to plan, build, and execute high-performing advertising campaigns in over 162 markets. What sets us apart is our commitment to bringing premium creativity to the table in all aspects of our work, and leveraging innovative formats...


  • Dhaka, Dhaka, Bangladesh nextjobz Full time

    Eaze IT Japan Co. Ltd.is a Japan-based IT Enablement & Managed Services company.We are building a high-performing offshore operations team in Bangladesh to support a Japanese enterprise IT services client operating mission-critical systems.This is alead-level positionrequiring strong technical ownership, incident leadership, and mentoring capability in a24/7...

  • IT Support Engineer

    2 weeks ago


    Dhaka, Dhaka, Bangladesh Nybsys Inc Full time

    Position SummaryThe IT Support Officer is responsible for providing first-level technical support to users, ensuring smooth operation of desktop systems, network connectivity, and internet services. The role includes troubleshooting hardware, software, and ISP-related issues and coordinating with vendors when required.Key ResponsibilitiesDesktop & Hardware...