Employee Services Officer

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey Tomorrow can't wait, let's shape it together
British American Tobacco Bangladesh has an exciting opportunity for an Employee Services Officer - GLTP
Your Key Responsibilities Will Include

• Plan and execute employee engagement and welfare programs (e.g., sports, family day, iftar), ensuring cost efficiency and high participation despite seasonal workload peaks.
• Coordinate HR processes for permanent, seasonal, and contract workers, balancing timely recruitment, documentation, and payroll with fluctuating workforce demands.
• Oversee facility operations (dispensary, canteen, mosque) while maintaining EHS compliance and managing audit readiness.
• Support cross-functional teams with accurate reporting, HR systems (e.g., SuccessFactors), and participation in audits and organizational initiatives.
• Engage diverse stakeholders from CBA leaders to government officials, while building trust, ensuring compliance, and delivering consistent service across all employee groups.

What are we looking for?

• Bachelor's degree
• Strong interpersonal and communication skills – to engage effectively with employees, leadership, and external partners.
• Organizational and time management skills – to juggle multiple priorities and deadlines.
• Empathy and employee-centric mindset – to design meaningful welfare and engagement programs.
• Attention to detail – especially in documentation, compliance, and reporting.
• Collaboration and teamwork – to work across departments and support cross-functional initiatives.
• Adaptability and resilience – to manage seasonal peaks and evolving workforce needs.
• Proactive problem-solving – to address issues before they escalate.

What we offer you?

• Exposure to end-to-end HR operations in a complex, seasonal workforce environment.
• Development in employee engagement, welfare strategy, and compliance.
• Involvement in cross-functional projects and digital HR platforms.

WHY JOIN BAT?
We're one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience
here
.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.