Client Communication Cum Visa Officer

2 weeks ago

Dhaka, Dhaka, Bangladesh Bdjobs Full time

TSG Education
is looking for
Client Communication Cum Visa Officer

Job Description / Responsibility

About Us:

TSG Education is a leading education consultancy that assists students in securing admission to reputable institutions abroad. We are committed to delivering professional, transparent, and reliable services to our clients.

Location:
Venus Complex, Merul Badda, Dhaka

Key Responsibilities:

  • Communicate with prospective and existing clients through phone calls, emails, and in-person meetings in a professional manner.
  • Provide accurate information to students and guardians regarding study abroad options, admission processes, and visa procedures.
  • Handle client inquiries, follow-ups, and documentation coordination efficiently and timely.
  • Maintain regular communication with clients to update them on application status and required actions.
  • Coordinate with internal departments to ensure smooth processing of student applications.
  • Maintain and update client records, correspondence, and application data systematically.
  • Address client concerns, complaints, or issues and escalate them when necessary.
  • Ensure a high level of customer satisfaction through professional service delivery.
  • Assist in organizing client meetings, seminars, and promotional events if required.
  • Perform other administrative and communication-related duties assigned by management.

Educational Requirements

  • Bachelor degree in any discipline

Additional Requirements

  • Prior experience in client communication will be an advantage.
  • Excellent attention to detail and organizational skills.
  • Strong communication skills in English and Bangla.
  • Proficiency in MS Office (Word, Excel, Email).

Job Location

Dhaka (Merul Badda)

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