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Customer Support Executive

23 hours ago

Dhaka, Dhaka, Bangladesh MindSheba Full time

We're Hiring: Customer Support Executive at MindSheba

Apply only if you live in Banasree or very close to this location. Joining must be within January 2026 or 1
st
February 2026.

Are you passionate about helping others and providing exceptional customer service? Join MindSheba
, Bangladesh's leading mental health platform, as a
Customer Support Executive

Position:
Customer Support Executive

Location:
Banasree, Dhaka (Office-based)

Working Hours:
10:00 AM – 6:00 PM

Weekly Off:
Friday

Salary:
12,000 – 15,000 BDT (Negotiable based on experience)

Who Can Apply?

·      Students currently enrolled in any discipline, any university
, including
running National University students

·      Excellent communication skills in Bangla and English

·      Friendly, patient, and customer-oriented attitude

·      Ability to work in a fast-paced environment with a positive mindset

·      Prior experience in customer support is a plus but not mandatory

What You'll Do:

·      Handle customer inquiries via phone, email, and chat with professionalism and empathy

·      Assist clients in booking counselling and therapy sessions

·      Provide timely support and information about our mental health services

·      Maintain accurate records of customer interactions

Why Join MindSheba?

·      Work with a dedicated team making a real difference in mental health awareness and support

·      Gain valuable experience in the growing mental health industry

·      Friendly office environment in Banani with a fixed weekly holiday

Interested?

  • Send your CV and a brief introduction to