Technology Specialist

2 weeks ago

Dhaka, Dhaka, Bangladesh Bdjobs Full time

Betopia Group
is looking for
Technology Specialist - Microsoft Solutions

Key Points

Betopia Group is a fast-growing family of 3,700+ employees, operating locally and in international markets. We drive innovation, empower talent, and foster teamwork to build a brighter, sustainable future for our people, partners, and communities.

Job Description / Responsibility

Job Summary

We are looking for a skilled
Technology Specialist – Microsoft Solutions
with
2–3 years of experience
in supporting and managing Microsoft enterprise technologies. The role involves
design support, implementation, administration, and optimization
of on-premises, hybrid, and cloud-based Microsoft environments.

The specialist will work independently on day-to-day operations while collaborating with senior engineers and solution architects on
projects, migrations, security enhancements, and modernization initiatives
.

Key Responsibilities

Infrastructure & Platform Management

  • Administer and support
    Windows Server
    environments (AD DS, DNS, DHCP, File Services, Group Policy)
  • Manage
    Active Directory
    and
    Microsoft Entra ID
    in hybrid identity scenarios
  • Support and maintain
    Microsoft Exchange (On-Prem, Hybrid, and Exchange Online)
    environments
  • Perform user, mailbox, and policy administration across Microsoft platforms

Endpoint & Modern Workplace

  • Manage and operate
    Microsoft Endpoint Configuration Manager (MECM/SCCM)
    for:
  • OS deployment, patching, application packaging, and compliance
  • Administer
    Microsoft Intune
    for device management, security baselines, and conditional access
  • Support
    Microsoft 365
    workloads including Teams, SharePoint Online, OneDrive, and Outlook

Security, Identity & Compliance

  • Implement and maintain identity lifecycle management using
    Entra ID
  • Configure
    Conditional Access, MFA, and device compliance policies
  • Support basic security and compliance features across Microsoft 365
  • Assist in audits, security reviews, and access governance activities

Operations & Troubleshooting

  • Handle
    L2/L3 incidents
    , root-cause analysis, and service restoration
  • Monitor system performance, availability, and security alerts
  • Plan and execute system maintenance, upgrades, and patch cycles
  • Maintain technical documentation, runbooks, and SOPs

Projects & Continuous Improvement

  • Participate in
    migrations
    (Exchange, AD, M365, endpoint management)
  • Support
    cloud adoption and modernization initiatives
  • Automate routine tasks using
    PowerShell scripting
  • Recommend best practices and continuous service improvements

Educational Requirements

  • Bachelor of Science (BSc) in Computer Science & Engineering
  • Bachelor of Science (BSc) in Information Technology
  • AZ-104 (Azure Administrator)
  • MD-102 (Endpoint Administrator)
  • MS-102 (Microsoft 365 Administrator)

Experience Requirements

  • 2 to 3 year(s)
  • The applicants should have experience in the following business area(s):
  • IT Enabled Service

Additional Requirements

Technical Skills

  • 2–3 years of experience with Windows Server & Active Directory
  • Hands-on experience with Exchange Online and/or Hybrid Exchange
  • Working knowledge of Microsoft Entra ID (Azure AD)
  • Experience with Microsoft Intune and endpoint policy management
  • Exposure to MECM/SCCM for patching and software deployment
  • Strong understanding of Microsoft 365 administration
  • Basic to intermediate PowerShell scripting

Soft Skills

  • Strong troubleshooting and analytical abilities
  • Good communication with technical and business stakeholders
  • Ability to work independently with minimal supervision
  • Documentation and process-driven mindset
  • Customer-focused and service-oriented attitude

Job Location

  • Dhaka (Mohakhali)

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