Assistant Manager, Business Regulatory Risk, Corporate

3 days ago

Dhaka, Dhaka, Bangladesh HSBC Full time

We are currently seeking an ambitious individual to join this team in the role of Assistant Manager, Business Regulatory Risk.

Role Profile:

Assistant Manager, Business Regulatory Risk (BRR) role acts as a trusted advisor to the first line of defense (1LoD) of the business and works closely with core role holders in active management of non-financial risk and adherence to the NFR framework.

In this role, you will:

  • Proactively manage all regulatory governance and regulatory change management related initiatives within DAK Corporate & Institutional Banking (CIB) with the support from Risk Stewards and relevant stakeholders  
  • Ensure proper tracking, monitoring, follow-up and execution of all regulatory circulars and guidance from central bank or policies from regional BRR chain
  • Escalate any regulatory issues to appropriate authority for timely and robust implementation  
  • Ensure robust oversight of Complaints Management. Ensure customer feedback and complaints are duly logged, monitored and closed within SLA. Ensure reginal requirements on complaints and feedback management are properly rolled-out and being used by CIB population
  • Coordinate governance forums within DAK CIB related to regulatory governance and complaints management. Track and follow-up actions for completion. Provide complete, accurate and timely updates for various country governance forums 
  • Facilitate external and internal audits and ensure implementation of audit recommendations across CIB
  • Provide stakeholders with key metrics and data that will give visibility on risks and control environment and allow them to identify emerging and current issues that require management attention
  • Maintain in-depth understanding and oversight of conduct, cross border, information control, training, standard documents, product governance, and other issues pertaining to BRR.
  • Supports the regional CIB Business Risk team in oversight and effective management through implementation of relevant framework and policies
  • Conduct awareness sessions among CIB colleagues on complaint and BRR related issues
  • Provide specialist risk and control knowledge and insights
  • Influence and shape the development of regulatory frameworks in collaboration with internal parties

To be successful in this role, you should meet the following requirements:

  • Bachelor degree from a public/private university preferably in Business background
  • Strong organizational, analytical, negotiation, communication, teamwork and influencing skills
  • Ability to handle and resolve inter/intra departmental issues and in handling external regulators

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