Business Operations Manager

2 weeks ago

Dhaka, Dhaka, Bangladesh beBee Careers Full time
Operations Specialist: Strategic Business Support

The role of an Operations Specialist in a dynamic organization involves providing strategic business support to ensure seamless operational delivery. As a key member of the management team, you will play a crucial part in driving business outcomes and advancing organizational goals.

Main Responsibilities:
  • Advise senior leadership and teams on all aspects of country office operations, ensuring compliance with policies, systems, and procedures.
  • Provide innovative solutions grounded in sound policy compliance and responsiveness to business needs, contributing to the overall direction of the country office.
  • Identify internal operational and administrative risks and propose mitigation measures to ensure continued operational excellence.
  • Manage staff and operation streams in delivering a wide range of services, including budget and finance, human resources, procurement, information and communication technology, security, and general administration.
  • Oversee effective and accurate financial resources management, including planning and monitoring of income and expenditures, reconciliation and reporting of accounts, budget preparation and management, and optimal award and cash management.
  • Participate in the formulation, negotiation, and consultation of project proposals funded by external agencies, ensuring adherence to administrative and financial rules and regulations.
  • Develop and implement the country office human resources plan, ensuring timely availability of suitable human resource capability through recruitment, contract management, engagement, retention, performance management development, and career management.
  • Guide the planning process, focusing on administrative/budgetary-related policies and procedures, and be responsible for the management and implementation of country office workplans, including reporting as required.
  • Manage the procurement of goods and services required for country office operations and support to technical programs, ensuring best value for money in procurement practices.
  • Ensure provision of office and staff security and safety services, coordinating with designated security officials under UN Common Services' agreements.
  • Introduce innovations and adjustments in methods and processes for improved efficiency and effectiveness in country office performance, responsive to emergency situations and changes in the operating environment.
  • Coordinate with the Business Operations network to harmonize business processes, workflows, standards, business continuity planning, and technical requirements.
  • Represent the organization in interagency meetings, share relevant information with colleagues, and ensure implementation of decisions taken.
  • In emergency settings, plan, recommend, and implement systems, norms, and procedures for the administration, monitoring, control, and evaluation of human, financial, and material resources processes within the incident management system.

Required Qualifications:

Education:
Essential: Advanced university degree (master's) in finance, management, accountancy, economics, or business administration or equivalent areas.

Desirable:
Bachelor's degree/training/certification in human resource, accounting, finance, monitoring, and evaluation.

Experience:
Essential: A minimum of seven years of work experience relevant for the position, including leading and performing a wide range of administrative services, including supervision of staff.

Desirable:
Experience with international organizations. Good knowledge of program management and end-to-end business processes. Experience in project management, ideally in the United Nations system and/or a public health context. Good knowledge of enterprise resource planning systems.

Skills:
Sound knowledge of administrative, financial, and management principles, procedures, and policies of large international public-sector organizations. In-depth knowledge of the principles and practices of administration, program, and project management. Strong managerial and analytical skills. Demonstrated ability to analyze financial data and propose related business strategies or policies. Ability to work with competing priorities under pressure. Ability to direct and manage an interdisciplinary team. Ability to represent the organization and negotiate with government, United Nations agencies, and other development partners. Ability to maintain and establish excellent interpersonal working relations.

WHO Competencies:
Teamwork, Respecting and promoting individual and cultural differences, Communication, Producing results, Setting an example, Creating an empowering and motivating environment.

Use of Language Skills:
Essential: Expert knowledge of English.

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