Parent Relations
এই কাজ সংরক্ষণ করুন এবং আপনার অনুসন্ধান সংগঠিত রাখুন
চাকরি বাঁচাতে একটি বিনামূল্যের অ্যাকাউন্ট তৈরি করুন, সতর্কতা তৈরি করুন এবং আপনার ড্যাশবোর্ড থেকে এই তালিকায় ফিরে যান।
চালিয়ে গেলে আপনি নিম্নলিখিতগুলিতে সম্মত হচ্ছেন: শর্তাবলী & গোপনীয়তা নীতি.
Benefits:
As per company policy Employment Type: Full-time, On-site Probation Period: 3 months Working Days: 6 days per week Office Time: 7:00 AM – 4:00 PM
Location:
Uttara Sector-13, Dhaka Reports To: Principal / Founder Chairman or Designated Management Industry: Education Sector About ROOH International School: ROOH International School is an educational institution seeking a professional, proactive, and result-oriented Parent Relations & Admissions Counselor to manage parent relationships, admission inquiries, and prospective student enrollment.
Key Responsibilities
• Respond to admission inquiries and provide accurate information about the school’s curriculum, facilities, fees, and admission process.
• Counsel prospective parents through phone calls, online communication, and face-to-face meetings.
• Schedule school visits, coordinate admission appointments, and follow up with interested families.
• Convert qualified admission inquiries into successful enrollments and work toward agreed monthly admission targets.
• Maintain professional and positive relationships with existing parents.
• Handle parent questions, concerns, complaints, and feedback with care and professionalism .
• Coordinate with relevant departments to resolve parent-related issues and support student retention, parent satisfaction, and referral-based admissions. • Manage and respond to admission-related messages received through Facebook, Instagram, WhatsApp, and other official communication channels.
• Handle inquiries generated through paid social media advertisements and organic social media activities.
• Respond promptly to comments and messages requiring admission or school-related information.
• Collect prospective parents’ contact details and maintain an organized inquiry database.
• Follow up with digital leads through phone calls, WhatsApp, and direct messages.
• Coordinate with the marketing team to track inquiries and improve lead conversion. • Maintain updated records of admission inquiries, parent interactions, follow-ups, and enrollment status.
• Track leads from social media, phone calls, referrals, and walk-in visits.
• Prepare weekly admission pipeline and parent relations reports.
• Identify common parent concerns and recommend improvements to the admission experience. • Meet performance expectations related to response efficiency, admission conversion, lead follow-up, parent satisfaction, parent retention, referrals, and reporting accuracy.
Requirements:
• Minimum 2 years of relevant experience preferred in school admissions, customer relations, counseling, or similar roles.
• Bachelor’s degree from a recognized university.
• Excellent verbal and written communication skills in Bangla and English.
• Strong interpersonal, persuasion, negotiation, and problem-solving skills.
• Practical experience managing Facebook Messenger, WhatsApp Business, and digital customer inquiries.
• Proficiency in Google Sheets, MS Office, and basic CRM or lead-tracking systems.
• Ability to handle multiple inquiries, maintain organized records, and meet performance targets.
• Professional presentation, patience, empathy, and a parent-focused service mindset.
• Previous experience in an English-medium school or educational institution will be highly preferred.
• Familiarity with the Cambridge Curriculum and Islamic education will be an added advantage. • Confident, articulate, well-organized, and emotionally intelligent, with the ability to communicate effectively with parents and represent the school professionally.
• Strong customer service, admission counseling, lead conversion, and digital inquiry management skills.
How to Apply
Please share your resume here at info@hrplusbd.io or WhatsApp +880 1329-666395 (Text only).
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