Manager Operations – Multilingual Language Academy

We’re Hiring | Manager – Academy Operations & Multilingual Language Programs IELTS | PTE | Japanese | Korean

Location:
Uttara, Dhaka, Bangladesh Employment Type: Full-Time Workplace: On-site Company: Maximus Academy Ltd. About Maximus Academy Ltd. Headquartered in Melbourne, Australia, Maximus Academy Ltd. provides language training and professional development to support students, migrants, and professionals in achieving their international education, employment, and career goals. Our programs include Japanese, Korean, English (IELTS/PTE), French, and other languages based on market demand, delivered through online and offline learning. We are looking for a dynamic, self-driven, and results-oriented Manager to independently lead the academy's overall operations, manage the team, expand multilingual language programs, drive student enrolments, and achieve sustainable business growth. The successful candidate will be responsible for operational excellence, student recruitment, business development, instructor coordination, and the continuous improvement of our academic facilities and learning environment.

Key Responsibilities
1. Academy Operations & Leadership
• Independently manage the academy's day-to-day operations, administration, and service delivery.
• Lead and supervise instructors, student counsellors, marketing personnel, and administrative staff.
• Establish operational targets, monitor team performance, and improve productivity.
• Ensure smooth coordination between academic, counselling, marketing, and administrative functions.
• Maintain high standards of student service, operational efficiency, and workplace discipline. 2. Multilingual Language Program Management
• Develop and expand Japanese, Korean, English (IELTS/PTE), French, and other language programs.
• Recruit, coordinate, and manage qualified local and international/expatriate language instructors.
• Oversee curricula, course schedules, teaching quality, student assessments, and learning outcomes.
• Introduce new courses and online/offline training opportunities based on market demand.
• Develop corporate language training and other specialized learning programs. 3. IELTS & PTE Computer-Based Practice Laboratory Development
• Lead the development and transformation of the existing computer lab into a dedicated IELTS and PTE computer-based practice facility.
• Ensure the facility is equipped with reliable computers, quality headsets, stable internet connectivity, and appropriate test simulation software.
• Establish a realistic computer-based examination environment to help students become familiar with test formats, improve confidence, and enhance exam readiness.
• Introduce structured mock tests, regular practice sessions, and performance assessments.
• Monitor facility utilization, student feedback, and the overall effectiveness of the practice programs. 4. Student Recruitment & Business Development
• Drive student enquiries, enrolments, sales, and revenue growth.
• Set monthly, quarterly, and annual student recruitment and revenue targets.
• Monitor leads, follow-ups, enrolment conversions, and counsellor performance.
• Develop strategies to improve sales performance and student retention.
• Establish partnerships with corporate clients, educational institutions, recruitment agencies, and other relevant organizations. 5. Marketing & Brand Development
• Coordinate digital marketing campaigns, promotional activities, seminars, workshops, and educational events.
• Work closely with the marketing team to generate quality leads and improve enrolment conversion.
• Plan and execute offline promotional activities and institutional outreach.
• Monitor campaign performance, identify market opportunities, and strengthen brand visibility.
• Develop new promotional initiatives to increase awareness of the academy's language programs. 6. Partnerships & Institutional Development
• Develop and maintain local and international institutional partnerships.
• Identify opportunities for corporate training, institutional agreements, and strategic collaborations.
• Coordinate relevant IELTS examination registration activities, including British Council-related arrangements where applicable.
• Maintain effective communication with partners and ensure agreed activities and commitments are fulfilled. 7. Financial Management, CRM & Quality Assurance
• Monitor revenue, operating expenses, fee collection, budgets, and program profitability.
• Ensure accurate records of enquiries, leads, enrolments, conversions, and revenue.
• Maintain proper use of CRM systems, including HubSpot where applicable, and organizational reporting tools.
• Prepare regular operational, financial, and performance reports for management.
• Maintain high standards of teaching quality, student satisfaction, and compliance with company policies and applicable regulations. 8. Team Leadership & Performance Management
• Lead, motivate, supervise, and develop the entire academy team.
• Establish individual and team KPIs aligned with operational, academic, and business targets.
• Conduct regular performance reviews, team meetings, and coaching sessions.
• Train and guide counsellors in sales techniques, course knowledge, customer service, lead management, and conversion strategies.
• Coordinate recruitment, staff development, and performance improvement with management. Qualifications & Requirements
• Bachelor's degree in Business Administration, Management, Education, or a related field.
• Proven professional experience in operations management, academy management, language training, or the education sector.
• Demonstrated ability to manage an academy independently and lead a multidisciplinary team.
• Experience in student recruitment, sales, marketing, or business development.
• Strong leadership, communication, organizational, problem-solving, and decision-making skills.
• Familiarity with CRM systems, digital marketing, Microsoft Office, and business reporting.
• Ability to work with business targets, manage multiple responsibilities, and deliver measurable results. Preferred Qualifications
• Experience managing a language academy or multilingual education programs.
• Experience coordinating international or expatriate language instructors.
• Previous involvement in IELTS/PTE training center operations or computer-based test preparation facilities.
• Professional proficiency in multiple languages; knowledge of foreign languages is an advantage.
• Candidates holding internationally recognized English-teaching qualifications, such as Cambridge CELTA, Trinity CertTESOL, or equivalent, with at least two years of teaching experience and expertise in Corporate or Business English training will receive additional consideration.

What We Offer
• An opportunity to independently lead and develop a growing language academy.
• Responsibility for academy operations, team performance, and business growth.
• Opportunities to launch new language programs and develop international and local partnerships.
• The opportunity to develop modern IELTS/PTE practice facilities.
• Performance-based incentives, subject to company policy and agreed targets.
• Professional growth in language education and international business.

How to Apply
Interested candidates are invited to email their updated CV and a brief summary of their relevant experience in academy operations, team leadership, student recruitment, business development, and language program management. 📩 Email: services@maximuseducation.com.au Join Maximus Academy Ltd. and help us build a stronger multilingual learning platform. Learn, Grow and Succeed. #Hiring #AcademyOperations #OperationsManager #IELTS #PTE #JapaneseLanguage #KoreanLanguage #LanguageTraining #EducationJobs #BusinessDevelopment #DhakaJobs #UttaraJobs #MaximusAcademy