In-Charge - Flagship Service Center

3 days ago

Dhaka, Dhaka Division, বাংলাদেশ nextjobz পূর্ণকালীন
Company Name: CFMOTO BANGLADESH

Location:
Dhaka

Job Type
Full-Time Workplace Type: Full-time Job ID: IJOB202673836 The In-Charge shall be responsible for the overall operational, technical, and customer-service performance of the Flagship Service Center.

Key Responsibilities
• Ensure strict compliance with all applicable CFMOTO Standard Operating Procedures (SOPs), Service Manuals, technical guidelines, and warranty policies.
• Review, verify, and authorize warranty repairs and warranty claims in accordance with CFMOTO requirements.
• Monitor technician productivity, workmanship, diagnostic accuracy, repair quality, and overall service efficiency.
• Ensure all repair and maintenance activities are completed within the established service standards and turnaround times.
• Coordinate with CFMOTO Bangladesh on technical matters, warranty issues, spare-parts requirements, service campaigns, and other operational matters.
• Monitor overall workshop performance and implement corrective actions where required.
• Ensure proper implementation of health, safety, housekeeping, and workshop discipline standards.
• Resolve escalated customer complaints and ensure a high level of customer satisfaction.
• Review service-center reports, warranty records, productivity reports, and operational performance on a regular basis. Requirements
•

Experience:
5 years
•

Education:
diploma in automobile engineering
•

Skills:
responsibilities, mechanical maintenance, knowledge of maintenance procedures, customer service management, reliability centered maintenance, engine maintenance Last Date of Application: 07 November 2026