Client Service Specialist

3 days ago

Dhaka, Dhaka Division, বাংলাদেশ QIMA পূর্ণকালীন

ইমেল বা Google সহ বিনামূল্যে

এই কাজ সংরক্ষণ করুন এবং আপনার অনুসন্ধান সংগঠিত রাখুন

চাকরি বাঁচাতে একটি বিনামূল্যের অ্যাকাউন্ট তৈরি করুন, সতর্কতা তৈরি করুন এবং আপনার ড্যাশবোর্ড থেকে এই তালিকায় ফিরে যান।

চাকরি বাঁচান সংরক্ষণ করুন এবং সতর্কতা তৈরি করুন

ইমেল বা Google সহ বিনামূল্যে

চালিয়ে গেলে আপনি নিম্নলিখিতগুলিতে সম্মত হচ্ছেন: শর্তাবলী & গোপনীয়তা নীতি.

About the job Company Description At QIMA, we’re on a mission to help our clients make products consumers can trust. Working with over 30,000 global brands, retailers, manufacturers and food growers, we are on the ground wherever products are made. We help businesses secure every step of their supply chain with quality inspections, supplier audits, certifications, and lab testing, all powered by our intelligent digital platform. Our team of 5,000 QIMers (and counting) across 40 offices and laboratories, are united in our shared passion for innovation and integrity, and guided by our QIMA values in the decisions we make every day. We believe in the work we do, and in making a positive difference in the world. Does this sound like something you’d like to be a part of? Our Consumer Goods Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture. Our operations department’s purpose is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality. Responsibilities
• Abide by the Management System and ISO/IEC 17025:
• Handle daily order submissions;
• Prepare, type and issue client document such as Report, Quotation, Test Sample Notification, Hold Memo, Invoice etc;
• Report to client Service Manager for the submission due date;
• Monitor and Maintain TAT and report to Lab Operations manager;
• Handle all client communications through phone and email;
• Handle subcontract activities;
• Maintaining all Buyer communications and manuals;
• Assist in collecting customer feedbacks;
• Supporting in identifying risks on client service and take action to arrest the same;
• Assist in investigation of complaints and nonconformities and propose corrective action plan and implement related errors;
• Handle ad-hoc assignment as required. Job Qualification Requirements Education Minimum bachelor degree in science or any Discipline Qualification Bachelor degree in Science or Arts or commerce; Client Handling knowledge Training Technical Knowledge Basic knowledge of Laboratory testing Skills
• Good interpersonal and communication skills;
• Good problem-solving skill. Experience At least 3 year of working experience third party testing Language Proficiency Good command of written and spoken English and Bengali. Others Self-initiated, independent and a good team player.

Client Service Specialist

এই কাজ সংরক্ষণ করুন এবং আপনার অনুসন্ধান সংগঠিত রাখুন

Dhaka-তে অনুরূপ চাকরি

প্রধান শহর

আমেরিকাস

ইউরোপ

এশিয়া / ওসানিয়া

আফ্রিকা

Client Service Specialist

এই কাজ সংরক্ষণ করুন এবং আপনার অনুসন্ধান সংগঠিত রাখুন

Dhaka-তে অনুরূপ চাকরি

প্রধান শহর