Head of Travel

Company Description SkyZio Limited is a travel and consultancy company based in Banani, Dhaka, supporting individuals, students, families, and businesses in planning their journeys with confidence. The company’s core services include Hajj and Umrah, student visas and overseas education, business travel, medical tourism, visa processing, and air ticketing. SkyZio provides personalized attention, clear communication, and organized support across pilgrimage planning, education advisory, corporate travel, and medical travel coordination. The team is growing with experienced professionals who value transparency, responsible guidance, and dependable service, offering clients a trusted partner for their travel and visa needs. SkyZio is Hiring: Head of Travel & Visa Operations

Location:
Dhaka, Bangladesh

Salary:
BDT 25,000–50,000 per month SkyZio is looking for an experienced travel professional to lead our Travel & Visa Operations division. This role will be responsible for our customer-facing travel services, including:
• Business & General Travel
• Tour & Leisure Travel
• Visa Processing
• Air Ticketing We are looking for someone who can build a professional, efficient and customer-focused travel operation from the ground up. Responsibilities
• Lead and build SkyZio’s Travel & Visa Operations division.
• Handle and oversee customer enquiries for travel-related services.
• Manage air ticketing operations and customer bookings.
• Oversee visa processing and documentation.
• Manage tour and leisure travel arrangements.
• Handle business and general travel requirements.
• Ensure customers receive accurate information regarding fares, packages, visa requirements and travel arrangements.
• Develop efficient systems for customer enquiries, follow-ups and bookings.
• Lead, train and manage the travel operations team.
• Establish SOPs and customer-service standards.
• Monitor customer satisfaction and resolve service-related issues.
• Improve operational efficiency and service quality.
• Take ownership of the division’s overall performance and growth. What We’re Looking For
• Minimum 5 years of relevant experience in travel agency operations, business travel, air ticketing, visa processing or tour operations, including at least 2 years in a team leadership or operations management role.
• Strong experience in travel agency operations, ticketing, visa processing or tour operations.
• Strong customer-handling and sales-support experience.
• Good understanding of air ticketing and travel processes.
• Knowledge of visa processing and documentation.
• Strong leadership and team-management skills.
• Excellent communication and negotiation abilities.
• Strong problem-solving and follow-up skills.
• Customer-first mindset.
• Ability to build and lead a new operation from the ground up. Why Join SkyZio? You will have the opportunity to build SkyZio’s Travel & Visa division, including its team, customer-handling processes, service standards and operational systems. If you are an experienced travel professional who can combine industry knowledge, leadership and excellent customer service, we want to hear from you.

How to Apply
Send your CV and a brief introduction to career@skyzio.com, mentioning “Head of Travel & Visa Operations” in the subject line. You may also apply by sending us a direct message on LinkedIn. #SkyZio #NowHiring #TravelJobs #TravelIndustry #VisaProcessing #AirTicketing #TourAndTravel #BusinessTravel #HeadOfOperations #DhakaJobs #LeadershipJobs #TourismJobs