Jr. Executive/Executive

3 months ago

Dhaka, Dhaka Division, বাংলাদেশ DIGITAL CREATIVE AGENCY CTG পূর্ণকালীন ১৬,০০০৳ - ১৮,০০০৳ অস্থায়ী
Job Title: Jr. Executive / Executive Department: Student Relationship Management

Salary:
16K-18K

Experience:
0-1 Year Vacancy: 02

Location:
Dhanmondi Employment Type: Full-time Job Responsibilities
• Foster strong student relationships by providing continuous support and ensuring satisfaction at every stage of their journey
• Communicate effectively with students in person and over the phone to provide support and guidance
• Demonstrate active listening and empathy while addressing students’ queries and concerns
• Ensure timely resolution of students’ issues by providing prompt and effective support
• Coordinate with academic and administrative teams to address student needs promptly
• Monitor and track student progress and attendance, offering guidance and motivation as needed
• Assist in planning and organizing student events, workshops, and engagement activities
• Maintain accurate student records and ensure timely follow-up
• Contribute to continuous improvement initiatives for enhancing student experience. Requirements
• Bachelor's degree in any field.
• 0-1 years of experience in customer service, student counseling, or a similar role
• Strong interpersonal and communication skills in both Bangla and English
• Proficiency in Microsoft Office and CRM tools
• Problem-solving attitude with the ability to handle challenges tactfully
• Passion for education and helping students succeed.