Shift Supervisor

About the Brand Launch Renaissance Decor Ltd. is bringing ETHNC, one of Pakistan’s leading fashion brands, to Bangladesh. As ETHNC’s official representative in Bangladesh, we are launching the brand’s flagship store at Centrepoint Mall, Uttara, Dhaka. The Opportunity We are looking for a passionate and experienced Shift Supervisor to support the successful launch and day-to-day operations of ETHNC Bangladesh. This role is responsible for leading the store team during assigned shifts, ensuring exceptional customer service, maintaining brand and visual merchandising standards, driving sales performance, and overseeing smooth store operations. If you are a retail professional who enjoys leading teams, engaging customers, and delivering results in a fast-paced fashion environment, we would love to hear from you. Position: Shift Supervisor 📍

Location:
ETHNC (Bangladesh) Store, Centre Point Mall, Uttara, Dhaka 🏢 Company: Renaissance Decor Ltd. 🕒 Employment Type: Full-Time 📅 Work Schedule: 5 days per week (roster-based)

Key Responsibilities
• Supervise daily store operations and lead the team during assigned shifts.
• Ensure exceptional customer service and support sales performance.
• Oversee merchandising, replenishment, inventory, cashiering, and fitting room operations.
• Maintain brand standards, store presentation, and operational compliance.
• Monitor team performance, resolve customer issues, and prepare shift reports. Qualifications & Experience
• Bachelor's Degree or Diploma from a recognized institution.
• Minimum 2–4 years of experience in fashion, apparel, lifestyle, or retail operations.
• Previous experience as a Shift Supervisor, Senior Sales Associate, Team Leader, Assistant Manager, or similar retail supervisory role.
• Experience in stock management and inventory control will be an advantage.
• Experience working with POS systems and retail reporting tools. Skills & Competencies
• Strong leadership and people management skills.
• Excellent communication and customer service abilities.
• Sales-driven and customer-focused mindset.
• Strong organizational and problem-solving capabilities.
• Ability to work effectively in a fast-paced retail environment.
• Basic computer, reporting, and POS system knowledge. Why Join Us?
• Be part of the launch of an internationally recognized fashion brand in Bangladesh.
• Play a key role in building ETHNC-BANGLADESH’s retail success from day one.
• Work in a dynamic and growth-oriented environment.
• Career advancement opportunities within a growing retail organization.
• Competitive salary and performance-based incentives.

How to Apply
Interested candidates are invited to apply via LinkedIn or send their updated CV to info@rdl.com.bd , Subject: Shift Supervisor Join us in bringing ETHNC to Bangladesh and help create a world-class fashion retail experience.