Tele Sales

eduaid is looking for a Tele Sales & Lead Qualification professional to manage the first level of contact with potential leads and assess whether they qualify as Marketing Qualified Leads (MQLs). This role is an important part of the marketing department’s lead management process. The successful candidate will handle enquiries from social media and digital channels, proactively contact raw leads, assess their interest and suitability, and ensure that qualified leads are passed to the sales or counselling team. The ideal candidate should have strong communication and sales skills, be comfortable with both inbound and outbound lead engagement, and be able to manage multiple conversations efficiently.

Key Responsibilities
• Engage with potential leads through social media, email, WhatsApp, Messenger, and phone calls to assess their interest and suitability.
• Qualify leads based on predefined marketing criteria before passing them to the sales or counselling team.
• Respond promptly to inbound enquiries across digital platforms and provide accurate, relevant, and helpful information.
• Proactively contact raw leads generated through marketing campaigns for initial assessment.
• Build rapport with prospective clients and maintain professional communication throughout the initial engagement process.
• Maintain accurate records of lead interactions, qualification status, and follow-up activity in the CRM system.
• Provide feedback to the marketing team on common enquiries, lead quality, objections, and engagement trends. Daily Reporting
• Log and update all lead interactions in the CRM system.
• Prepare and submit daily reports on the number of leads contacted, response rates, and qualification outcomes.
• Track lead progression and follow-up requirements.
• Highlight recurring trends, challenges, and key insights from lead interactions to the marketing team. Key Requirements Educational Qualification
• University, college, or diploma qualification in Business or a related field. Experience
• 1-2 years of relevant experience in tele sales, customer service, sales, lead generation, or digital marketing is preferred.
• Experience with CRM systems and lead management processes will be an advantage. Skills and Attributes
• Strong sales, interpersonal, and communication skills, both written and verbal.
• Ability to engage prospective clients and build rapport across multiple communication channels.
• Comfortable handling both inbound and outbound lead qualification.
• Strong follow-up discipline and ability to manage multiple lead interactions simultaneously.
• Self-motivated, proactive, and target-oriented.
• Good attention to detail and ability to manage lead qualification processes accurately.
• Comfortable working with CRM systems and maintaining structured lead records.
• Ability to work closely with marketing, sales, and counselling teams. Remuneration Details Employment Type: Full-time Workplace Type: On-site

Experience:
1-2 years

Salary:
60,000-100,000 BDT/Month + incentive 20,000-100,000 BDT/Month