Housekeeping Attendant

About EFS

Established in 2001, EFS Group is a global leader in integrated facilities management services with 75 service lines under 15 business verticals, and operations across 23 international markets. Creating sustainable value for clients and communities, the group delivers disruptive solutions that cater to some of the industry’s most complex needs, spanning sectors including infrastructure and security as well as hospitality and leisure. Home to 25,000 employees from different cultural and professional backgrounds across 30-plus offices, EFS prioritizes embracing and empowering its workforce.

EFS is an ISO-certified, award-winning, and credible choice among multinational companies, and government agencies as well as maintaining its reputation and trust working with 500 fortune companies.

EFS Group is a people-first organization that prioritizes employee well-being and fosters a diverse, inclusive work environment for career advancement through tailored learning and development programs. With a focus on client retention, innovation, and digital transformation, EFS Group is a trusted and agile facilities management services provider, offering a comprehensive portfolio of solutions, including technical operations, maintenance, soft services, and sustainability initiatives. Our commitment to excellence, compliance, and delivering maximum value to clients and stakeholders sets us apart in the global facilities management industry.

Purpose of the role:

The purpose of the role is to perform housekeeping duties in hotels or guest accommodations, ensuring cleanliness, tidiness, and guest satisfaction with room appearance and amenities. This includes providing courteous and efficient service to meet hospitality standards and expectations. The role requires alignment with project requirements while consistently upholding high standards of safety, efficiency, and quality.

The role includes but is not limited to:

• Cleaning and making beds in guest rooms

• Vacuuming and mopping floors

• Dusting furniture and surfaces

• Cleaning and sanitizing bathrooms

• Replacing amenities and linens as needed

• Emptying trash containers and recycling bins

• Reporting any maintenance issues or damages

• Providing assistance to guests as needed

• Following safety and hygiene protocols

• Maintaining confidentiality and professionalism at all times

Key Result Areas

Qualification / Experience

Stakeholder Engagement & Job Context

Functional Competencies