Outlet In-Charge

Agora Limited
is looking for
Outlet In-Charge (Gazipur)

Job Description / Responsibility

• The job holder is primarily responsible for overall outlet operations.
• He/she works closely with other functional FPRs to identify & formulate means to achieve set goals.
• He/she is required to evaluate & improve the Operational processes & systems on a continual basis and also has to assist the Area Manager with analytical, interpretative & constructive thinking to achieve ABP target.
• Plan, forecast, report on sales, costs and business performance.
• Plan and implement advertising and promotional strategies and activities.
• Assist Area Manager in developing Business Strategies for Retail Operations.
• Raise Purchase Requisitions (PR), Goods Received Notes (GRN) and manage store to store Stock Transfer, Stock Returns etc. through SAP System.
• Manage and monitor POS System & Loyalty issues as and when necessary.
• Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company.
• Monitor Guest traffic flow to maximize sales, Guest satisfaction, appearance, image and comfort for Guests.
• Implement and monitor the effectiveness of QMS processes and procedures.
• Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and Guest safety as top priority.
• Supervise selling and Guest service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and Guest satisfaction.
• Handle costs and overheads, and all factors affecting the profitable performance of the shop.
• Be responsible for the management & safety of all equipment, fixtures fabric & IT Infrastructure of shop premises.
• Administer health and safety, security, and emergency systems, capabilities and staff and Guest awareness, according to company policy and relevant law.
• Maintain desired levels of people productivity at the assigned Outlets.
• Train and mentor subordinates to understand QMS processes and procedures.
• Manage and motivate staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc).
• Liaise with external agencies and authorities as necessary (fire services, police, local council, health and safety inspectors, etc).
• Liaise with and utilize support from suppliers, merchandisers and other partners as required.
• Continually seek opportunities to be innovative and increase efficiency within work stream.
• Predict and identify trends and dynamics within the external marketplace in relation to Operations and provide recommendations on how to leverage those.

Educational Requirements

• Bachelor/Honors
• Bachelor/Honors
• Skills Required: Outlet management

Experience Requirements

• At least 4 year(s)
• The applicants should have experience in the following business area(s):
• Retail Store

Additional Requirements

• Minimum 4 to 6 years of experience in a super shop is required.