Executive - Customer Service / Tele Sales / CRM Agent - (For Inheritance Development Ltd.) - Job ID - 1432492

5 days ago

Uttara Dhaka, Bangladesh Bdjobs Full time ৳1,500,000 - ৳3,000,000 per year

Inheritance Development Ltd.
is looking for
Executive - Customer Service / Tele Sales / CRM Agent

Job Description / Responsibility

  • Monitor and respond to messages, comments, and inquiries on social media platforms (Facebook, Instagram, WhatsApp, LinkedIn, etc.
  • Convert inbound leads into sales through effective communication and quick response
  • Maintain accurate CRM records and ensure proper follow-up with potential customers
  • Collaborate with the sales and marketing teams to share insights, feedback, and campaign updates
  • Prepare daily and weekly reports on leads, response time, conversion rates, and customer satisfaction
  • Maintain brand tone and ensure excellent customer service across all communication channels
  • Participate in campaign launches and assist with lead monitoring and engagement
  • Work in roster/shift schedules as per campaign or business requirements.
  • Meeting and visit with clients as business required.

Educational Requirements

  • Bachelor/Honors
  • Masters
  • Skills Required: Customer Service, Telesales , Telemarketing, Expertise on Customer Relationship Management (CRM) handling.

Experience Requirements

  • 1 to 3 year(s)
  • The applicants should have experience in the following business area(s): Multinational Companies,Real Estate,Group of Companies,Developer,Call Center
  • Freshers are also encouraged to apply.

Additional Requirements

  • Ability to multitask and manage large message volumes
  • Must be friendly, patient, persuasive, and goal-focused
  • Excellent written and verbal communication in both English and Bengali.

Job Location

Dhaka (Uttara)

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