Senior SQA Engineer

About PalmPay
PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we are building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.

Operating in
Nigeria, Ghana, Tanzania, Bangladesh, Pakistan, and the Philippines
, PalmPay has been recognised by CNBC as one of the
Top 300 Global Fintech Companies
and ranked
#2 overall and #1 in financial services
on the
Financial Times' Africa's Fastest Growing Companies 2025
list.

Position Overview
PalmPay Bangladesh is seeking an experienced
Senior SQA
Engineer
to ensure the quality, reliability, and performance of our fintech platforms, payment systems, and channel integrations. This role focuses on
API automation, payment & POS testing, and production issue monitoring
in a high-volume, transaction-critical environment.

Key Responsibilities
Payment & Channel Integration Testing

• Lead testing efforts for payment channel integrations, routing logic, and multi-channel transaction flows
• Conduct interface and functional testing by setting up mock servers/platforms to simulate external partner systems
• Ensure payment and channel integrations meet product requirements with high quality and speed

Test Planning & Execution

• Own end-to-end project testing activities: test planning, execution, tracking, defect verification, and release support
• Design, develop, and execute test plans, test cases, API tests, and integration tests for payment systems
• Perform functional, integration, regression, and performance testing, including POS (Point of Sale) systems

Automation & Technical Testing

• Develop and maintain API automation tests using Postman
• Perform SQL-based data validation and database testing
• Validate encryption, decryption, and hashing logic used in transaction and security flows
• Work with Java / Java EE applications across the SDLC, with strong focus on testing and integration

Production Support & Issue Management

• Monitor and investigate production ("online") issues, identify root causes, follow up on fixes, and verify resolutions
• Proactively work to prevent recurrence of production issues through improved test coverage and processes
• Track defects using defect management tools and ensure timely closure

Collaboration & Process Improvement

• Collaborate closely with local development and technical teams to enhance testing tools, frameworks, and efficiency
• Promote standardized testing and SDLC best practices across projects and teams
• Ensure compliance with industry standards such as ISO 8583, EMV, and PCI DSS, especially for POS and payment systems

Technical Skills
Required Skills & Qualifications

• Strong proficiency in Java
• Hands-on experience with API testing and automation using Postman
• Strong SQL querying and database testing skills
• Solid understanding of encryption, decryption, and hashing mechanisms
• Experience testing payment systems, fintech platforms, and POS systems
• Knowledge of performance testing concepts and tools
• Experience with mock servers, simulators, and log services
• Strong defect tracking and test management experience

Soft Skills

• Strong analytical and troubleshooting skills
• Ownership mindset with ability to manage testing independently
• Good communication and cross-team collaboration skills
• Ability to work effectively in a fast-paced, production-critical fintech environment

Nice to Have

• Experience with high-volume transaction systems
• Knowledge of payment ecosystems, acquiring/issuing flows, and channel integrations
• Experience working with mock servers and simulators for partner integrations
• ISTQB or equivalent QA certification

Education & Experience

• Bachelor's degree in Computer Science, Engineering, or a related field
• 5+ years of experience in software testing / SDET roles, preferably in fintech, payments, or financial services

Compensation & Benefits

• Competitive salary
• Performance-based incentives
• Festival bonuses and allowances
• Career growth in a multinational fintech organization
• Exposure to large-scale payment and transaction systems

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