Executive - Client Support - (For MySoft Limited) - Job ID - 1440647

2 days ago


Dhaka, Dhaka, Bangladesh Bdjobs Full time

MySoft Limited
is looking for
Executive - Client Support

Job Description / Responsibility

We are looking for a proactive
Client Support Executive (Call Center)
to be a key part of our energetic team. In this role, you will handle customer inquiries, requirements and issues of our implemented software and provide adequate support to resolve the issues and requirements. The ideal candidate is a persuasive communicator with a results-oriented mindset, ready to achieve daily issue solving targets and play a vital role in growing our business.

Key Responsibilities:

  • Handle inbound and outbound calls professionally.
  • Manage customer communication through phone, chat and social media.
  • Focus on resolving customer requirements, problems and other issues.
  • Collaborate with Client, Management & Operations teams to ensure smooth order processing.
  • Provide solutions to customer issues with patience and professionalism.
  • Maintain a professional, courteous, and customer-first attitude.
  • Take responsibility for achieving individual and team targets.
  • Suggest improvements in smooth support and service processes for customers.

Educational Requirements

  • Bachelor of Business Administration (BBA)
  • Skills Required: Fluent in English Speaking, Leadership and Good Communication skill.

Experience Requirements

  • At least 1 year(s)
  • The applicants should have experience in the following business area(s): Call Center
  • Freshers are also encouraged to apply.

Job Location

Dhaka (Shewrapara)



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