Front Desk Assisstant

Job Title:
Front Desk Assistant

Location:
Chattogram, Bangladesh (on-site)

Company:
PEN (Planet Education Networks) Global Limited

Employment Type:
Full-Time

Working Hours:
1p.m. to 10p.m. (Bangladesh Standard Time)

Salary:
30,000-35,000 BDT Per Month

We are seeking a smart, organized, and customer-focused Front Desk Officer to be the first point of contact for our clients and visitors. The ideal candidate will handle the reception duties, manage administrative tasks, and ensure a welcoming environment for all the stakeholders.

Key Responsibilities:

• Greet everyone with a welcoming smile and assist the visitors, clients and employees in a professional manner
• Guide the visitors to the right personnel or department and ensure security procedures are properly followed
• Answer and route phone calls and emails promptly
• Maintain the reception area, ensuring it is tidy and presentable
• Handle incoming and outgoing correspondence
• Keep records, schedule appointments, and manage front desk operations
• Support administrative and clerical duties as assigned by the Management

Requirements:

• Minimum of a Diploma or Bachelor's degree in related field
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Proficient in English and Bangla languages
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Professional appearance and attitude
• Strong organizational and multitasking skills
• Prior experience at a front desk or customer service role is an added advantage

Compensation & Benefits:

• Competitive Salary
• 02 festival Bonuses per annum
• 02 weekly Holidays
• Public Holidays as per the company policy and in alignment with government announcements
• Sick Leave, Casual Leave, Annual Leave and other leaves as per the company policies