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Jr. Executive

10 hours ago

Dhaka, Dhaka, Bangladesh nextjobz Full time

Company Name:
Akij Venture

Location:
Dhaka

Job Type:
Full-Time

Workplace Type:
On-Site

Job ID:
IJOB

We are looking for proactive and customer-focused individual to join our team as "Jr. Executive – Customer Service / Tele Sales / CRM Agent". The role is responsible for managing customer communication, CRM operations, and lead conversion through social media and digital platforms.

Responsibilities

  • Monitor and respond to messages, comments, and inquiries on social media platforms (Facebook, Instagram, WhatsApp, LinkedIn, etc.).
  • Convert inbound leads into sales through effective communication and quick response.
  • Maintain accurate CRM records and ensure proper follow-up with potential customers.
  • Collaborate with the sales and marketing teams to share insights, feedback, and campaign updates.
  • Prepare daily and weekly reports on leads, response time, conversion rates, and customer satisfaction.
  • Maintain brand tone and ensure excellent customer service across all communication channels.
  • Participate in campaign launches and assist with lead monitoring and engagement.
  • Work in roster/shift schedules as per campaign or business requirements.

About The Job

  • Experience: 1 to 3 years
  • Education: Bachelor's degree in any discipline
  • Skills: Call Center Operation, CRM skills , Telecommunication Service

Last Date of Application:
31 January 2026