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Reservations Ticketing Agent

15 hours ago

Dhaka, Dhaka, Bangladesh flyghuri Full time

S.A. TRAVEL & TOURS
, an online travel agency (OTA) based in Dhaka, is actively hiring for the 
Reservation Officer
 position as of early February 2026.

Job Details at
S.A. TRAVEL & TOURS

  • Role
    : Reservation Officer (Full-time, On-site).
  • Location
    : Naya Paltan, Dhaka (Rupayan FPAB Tower).
  • Salary Range
    : Typically 
    Tk. 30,000–50,000
     depending on experience.
  • Key Responsibilities
    :
  • Managing global air ticket reservations and hotel bookings.
  • Handling customer inquiries via phone, email, and social media.
  • Processing ticket issuances, re-issuances, and refunds.
  • Liaising with airlines and travel partners for smooth transactions.

Requirements

  • Experience
    : At least 3
    years
     of experience in the travel industry is preferred, though freshers with relevant skills are often encouraged to apply.
  • Technical Skills
    : Proficiency in 
    GDS software
     (Amadeus, Sabre, or Galileo/Travelport).
  • Education
    : Bachelor's degree in Business, Travel Management, or a related field.
  • Soft Skills
    : Strong communication in 
    English and Bengali
    , attention to detail, and a customer-focused approach.